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Source evidence

MainWP Child 4.2.5 many sites disconnected

MainWP Child – Securely Connects to the MainWP Dashboard to Manage Multiple Sites · support · 2022-08-25T20:23:00+00:00

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support
zztype resolved
I run a MainWP dashboard managing 65 WordPress sites. All sites are set up with plug-in auto-updates. With today’s MainWP 4.2.5, all my sites updated automatically, but roughly half of the sites disconnected from my MainWP dashboard. Trying to reconnect, I get this error message: “MainWP Child plugin not detected or could not be reached! Ensure the MainWP Child plugin is installed and activated on the child site, and there are no security rules blocking requests. If you continue experiencing this issue, check the” Tried disabling and re-enabling the MainWP Child on one of the sites, but I am still getting that error when I try to reconnect the site. Please send recommendations. Thanks, Blaine Fergerstrom ZZ Type Hey @zztype If all the sites have been updated and only some of them are having issues, then the cause is likely not MainWP. Is there anything in common with the sites experiencing issues? For example, do they have a plugin installed that might be causing a conflict, or perhaps have the same security plugin installed? Is Cloudflare being used for those sites or some other cloud proxy firewall? Do they all have the same PHP version which is different than the other site? Are they all using the same hosting provider? Looks like today’s update fixed the problem. All sites are back, now. I’m glad it’s working now, and thank you for updating us.

Comments

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Bojan Katusic 2022-08-26T16:13:00+00:00

Hey @zztype If all the sites have been updated and only some of them are having issues, then the cause is likely not MainWP. Is there anything in common with the sites experiencing issues? For example, do they have a plugin installed that might be causing a conflict, or perhaps have the same security plugin installed? Is Cloudflare being used for those sites or some other cloud proxy firewall? Do they all have the same PHP version which is different than the other site? Are they all using the same hosting provider?

zztype 2022-08-26T19:54:00+00:00

Looks like today’s update fixed the problem. All sites are back, now.

Bojan Katusic 2022-08-29T11:05:00+00:00

I’m glad it’s working now, and thank you for updating us.