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Source evidence

Logos no longer showing by category

Logo Slider – Logo Showcase, Logo Carousel, Logo Gallery and Client Logo Presentation · support · 2025-11-18T22:21:00+00:00

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Conversation

support
LauraHartwigDesign resolved
First, thank you for the plugin. It was working great in the past. Recently, it stopped showing logos by category. For example, this page should only have 5 logos, but you can see there are many other that shouldn’t be on the page. I double checked that the category was selected and as I mentioned, it was working before. Not sure what happened. I would appreciate it if you could tell me what I need to do to get it working correctly again. Thanks so much! The page I need help with: [ log in to see the link] Hi Laura, Thank you for your message and for using our plugin. Recently, we introduced a new Category Include/Exclude feature. Ensure that you have selected the categories you wish to display in the Include Category field. I’ve tested the feature on our end, and it’s working correctly. If you’ve updated the plugin and still experience the issue, please don’t hesitate to contact us directly — we’ll be happy to assist you in resolving it. Regards, Sarwar This reply was modified 6 months, 1 week ago by Md. Sarwar Zaman . Reason: Image not uploaded or broken I have exactly the same problem. That fixes it! Thanks so much! Hi @kromaweb Just released a new version, 3.7.9 . Please update, & we hope it’ll fix your issue. Let us know. Sarwar

Comments

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Md. Sarwar Zaman 2025-11-19T05:30:00+00:00

Hi Laura, Thank you for your message and for using our plugin. Recently, we introduced a new Category Include/Exclude feature. Ensure that you have selected the categories you wish to display in the Include Category field. I’ve tested the feature on our end, and it’s working correctly. If you’ve updated the plugin and still experience the issue, please don’t hesitate to contact us directly — we’ll be happy to assist you in resolving it. Regards, Sarwar This reply was modified 6 months, 1 week ago by Md. Sarwar Zaman . Reason: Image not uploaded or broken

kromaweb 2025-11-19T05:42:00+00:00

I have exactly the same problem.

LauraHartwigDesign 2025-11-19T12:45:00+00:00

That fixes it! Thanks so much!

Md. Sarwar Zaman 2025-11-20T06:19:00+00:00

Hi @kromaweb Just released a new version, 3.7.9 . Please update, & we hope it’ll fix your issue. Let us know. Sarwar