Source evidence

Login problems Safari on Iphone

mixedsentiment

highseverity

0.95relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

Bjarke Jørgensen resolved

Hi! I have just installed your plugin. It works fine in all desktop browsers on my Mac, and also on the iPad. But the No Captcha reCAPTCHA login just keeps turning around when trying to log in through Safari on an iPhone. When using Chrome on the iPhone it works just fine. Any suggestions on what to do? The page I need help with: [ log in to see the link] As I’m not able to reproduce what you describe on client sites where this plugin is installed, I suspect a configuration issue and/or a conflict with another plugin. Also be sure you are using the correct plugin (there are several with the same name). Be sure to check your settings with google, including the domain name, in particular. Good luck! Thanks for your feedback. Yes, it is your plugin I am using :-). As this is only happening on iPhones with the Safari browser (and not with Chrome) it is nearly impossible to check for conflicts with other plugins (as I cannot reproduce this behavior on my Mac). As my customers need to be able to log in I just have to disable the plugin. Thanks again for your fast feedback!

Commercial Context

Opportunity

trust and abuse-prevention operations

Security abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test security lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Login problems Safari on Iphone: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence quote: Login problems Safari on Iphone Hi!

Affected feature: login

security bugs compatibility missing feature

Plugin

API

Login No Captcha reCAPTCHA

60.0K active installs · 1.4M downloads · rating 90.0

bots google nocaptcha recaptcha security

Comments

2 shown

Robert Peake 2024-01-02T11:38:00+00:00

As I’m not able to reproduce what you describe on client sites where this plugin is installed, I suspect a configuration issue and/or a conflict with another plugin. Also be sure you are using the correct plugin (there are several with the same name). Be sure to check your settings with google, including the domain name, in particular. Good luck!

Bjarke Jørgensen 2024-01-02T11:52:00+00:00

Thanks for your feedback. Yes, it is your plugin I am using :-). As this is only happening on iPhones with the Safari browser (and not with Chrome) it is nearly impossible to check for conflicts with other plugins (as I cannot reproduce this behavior on my Mac). As my customers need to be able to log in I just have to disable the plugin. Thanks again for your fast feedback!