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supportAfter upgrading to 3.1 the payment method section will flash, and then will be removed completely from the checkout screen. I am using the latest version of WooCommerce, WordPress & Salient theme. I have had to disable this plugin. Edit: Reverting back to 2.1 resolves this issue. This topic was modified 2 years, 6 months ago by Reece .
Same here – it totally broke our site during peak sale period. We’re also on latest versions of everything + salient.
Hi @firstclasscode & @arxdesign Is it possible to share the debug log, so I can understand the issue and fix it? If you have any staging environment where I can check the issue then kindly share the website url.
Same here, it makes the whole header and footer css disappear when having more than 1 item in the cart – reverted back to 2.1. A rough guess, there’s a missing closing element somewhere.
Hi @frafor , I apologize for any inconvenience caused. Would it be possible for you to share your development website url along with the latest version of the installed plugin? This way, I can examine the issue and offer a solution.
Yes, I can share the dev version of the website, in production we’re using 2.1 atm. Can you provide an email address where I can reach you to send temporary access and pass? This reply was modified 2 years, 4 months ago by frafor .
hi @frafor , Per the WordPress support policy, it’s not recommended to share email addresses on public forums. However, if you could share only the website URL, I’ll be able to review it and provide a response accordingly.
I am sorry, but the dev env of any website is obviously password protected and the URL not published around for very basic security reasons. The production env is accessible, but it has 2.1 running as it’s an e-commerce, like… selling products, so it has to work fine! This reply was modified 2 years, 4 months ago by frafor .
Anyway we can do it the other way around: get my e-mail address by visiting my company website at https://sito.express you can find it in the footer
Just to give a quick update on the matter to @arxdesign and @firstclasscode , Bhavik was very kind to check out my website. We managed to find a conflict between the WPC Fly Cart plugin I am using and CQOC, as them both rely on cart_fragments.min.js to update their content and this can cause some issues. As a workaround, I just had to disable WPC Fly Cart in the checkout to get things work fine, also because a fly out cart in the checkout is useless when there’s CQOC in place. That said, CQOC 2.1 still works more consistently: with this version I just get issues on WPC Fly Cart layout, not the whole header / footer css. Still it is better not to show it in production. So maybe in your case could be the Salient theme having something to do with its cart too. Usually custom carts always rely on WC’s cart_fragments, so if you have one in the header, please check the theme setting if it’s possible to disable it on specific pages (in my case, WPC Fly Cart have it).
Also display problem at checkout (custom css) , Reverting back to 2.1 solved this issue.
Same here – it totally broke our site during peak sale period. We’re also on latest versions of everything + salient.
Hi @firstclasscode & @arxdesign Is it possible to share the debug log, so I can understand the issue and fix it? If you have any staging environment where I can check the issue then kindly share the website url.
Same here, it makes the whole header and footer css disappear when having more than 1 item in the cart – reverted back to 2.1. A rough guess, there’s a missing closing element somewhere.
Hi @frafor , I apologize for any inconvenience caused. Would it be possible for you to share your development website url along with the latest version of the installed plugin? This way, I can examine the issue and offer a solution.
Yes, I can share the dev version of the website, in production we’re using 2.1 atm. Can you provide an email address where I can reach you to send temporary access and pass? This reply was modified 2 years, 4 months ago by frafor .
hi @frafor , Per the WordPress support policy, it’s not recommended to share email addresses on public forums. However, if you could share only the website URL, I’ll be able to review it and provide a response accordingly.
I am sorry, but the dev env of any website is obviously password protected and the URL not published around for very basic security reasons. The production env is accessible, but it has 2.1 running as it’s an e-commerce, like… selling products, so it has to work fine! This reply was modified 2 years, 4 months ago by frafor .
Anyway we can do it the other way around: get my e-mail address by visiting my company website at https://sito.express you can find it in the footer
Just to give a quick update on the matter to @arxdesign and @firstclasscode , Bhavik was very kind to check out my website. We managed to find a conflict between the WPC Fly Cart plugin I am using and CQOC, as them both rely on cart_fragments.min.js to update their content and this can cause some issues. As a workaround, I just had to disable WPC Fly Cart in the checkout to get things work fine, also because a fly out cart in the checkout is useless when there’s CQOC in place. That said, CQOC 2.1 still works more consistently: with this version I just get issues on WPC Fly Cart layout, not the whole header / footer css. Still it is better not to show it in production. So maybe in your case could be the Salient theme having something to do with its cart too. Usually custom carts always rely on WC’s cart_fragments, so if you have one in the header, please check the theme setting if it’s possible to disable it on specific pages (in my case, WPC Fly Cart have it).
Also display problem at checkout (custom css) , Reverting back to 2.1 solved this issue.