latest orders not displaying

Hi we are using below plugin. but only old orders are reflecting Accounting > Transacation > Sales. FRom last one month, no orders are reflecting. please help me to display latest orders https://wordpress.org/plugins/erp/ Hi @shalini143 , Thanks for reaching out to us. Would you please share more detail here to check from our testing end? For example, please provide the process you have followed and a screenshot of the configuration. If possible, contact our technical support here . We are all ears. Thanks and have a nice day. i opened this link : https://wperp.com/contact/ and i have sent a admin credentilas and site url, please check and help us asap Hi @shalini143 , We appreciate you providing the admin credentials and site URL. For security and privacy purposes, we’ll verify your site setup and investigate the issue as soon as possible. Please allow us some time to analyze the situation, and we’ll get back to you with a resolution or update. Thank you for your patience and cooperation. Hi Still i did not got any solution, please check and help me asap. i again sent site credentials just now to https://wperp.com/contact/ Hi @shalini143 , Our respective teams have been aware of your concern. I am hoping they will help you appropriately. Please be patient and stay with us. Hi, Please inform your team to check as soon as possible Hi, Its been almost 2 weeks, still the issue is exists, please check and help us as soon as possible. Hi is there any update ? Hi @shalini143 , Could you please share your ticket number? That will help us assist you better. We look forward to hearing from you. Hi, I am using free version of plugin. i did not got any ticket number when i submitted the form : https://wperp.com/contact/ website is care cart I again submitted the ticket just now 15 – jan- 2025 , 10 : 52 AM IST [ GMT : 5 : 22 am ] Please check and help us. Hi, did you got the request ? Please let us know. Hi Can you please resolve this as soon as possible ? Its been almost a month we are facing this issue Hi, will it be resolved today? we are waiting from more than a month. please help us Hi @shalini143 , We have checked our system but could not locate your ticket. Could you please provide your ticket number? This will help us assist you more effectively. We look forward to hearing from you. I have not created any ticket. where i can create new ticket ? i am using fre verison of plugin. I have just submitted in contact form of your website. Please let me know where i can create ticket ? Hi, will you guys support only if we buy paid version ? Hi @shalini143 , Thank you for confirming. Since you are using the free version of the plugin, support is mainly available through our WordPress.org support forum. You can submit a support ticket on the website , and we would be happy to assist you further. Hi When will i get solution ? even after one month also, issue is still there. we are totally disappointed if you do not have time to help, please inform us, atleast we ll uninstall your plugin Hi as your plugin not working, we will deactivate your plugin, thanks for your support. hi please help me as soon as possible Hi @shalini143 When you create a new query or send a set of questions/issues from our contact page( https://wperp.com/contact/ ) you mentioned, it’s called a ticket in terms of Support. You can also check it from the email address you have send it to us. If not found in your email inbox, please check the SMAP folder. For your kind information, we have replied each of our tickets from our Support queries. Therefore, if you have created a ticket, it’s already been replied. Thanks