WPIntell

Source evidence

Last step not functional

MotoPress Appointment Booking · support · 2023-07-15T17:21:00+00:00

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highseverity
0.95relevance
2replies
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Conversation

support
goeko resolved
When I am on the last page to book an appointment, the form is not sent. I use Worpress 6.2.2 and Picostrap as theme. It worked when I set it up, only just before the page is published the appointment registration runs to the second to last page and doesn’t do the last step. When I look in the browser I see that no Ajax Call is called and nothing else is shown in the console. In the javascript file public.min.js the submit method is registered on the button, but the next step is not called. Here is the section from the JS file. submit(e) { if (void 0 !== e && e.stopPropagation(), !this.isActive || !this.isValidInput()) return; this.disable(); let t = this.maybeSubmit(); null == t ? this.triggerNext() : 'object' != typeof t ? t ? this.triggerNext() : this.cancelSubmission() : t.then(this.triggerNext.bind(this), this.cancelSubmission.bind(this)) } maybeSubmit() { } cancelSubmission() { this.enable(), this.react() } triggerBack() { this.$element.trigger('mpa_booking_step_back', { step: this.stepId }) } triggerNext() { this.$element.trigger('mpa_booking_step_next', { step: this.stepId }) } I have disabled all plugins to avoid interaction with another plugin? Are there any compatibility issues with WordPress 6.2.2? Can someone help me understand or solve the problem? Hello again! I just replied to you on another topic where I said that I double-checked everything locally and the plugin seems to be working perfectly well. But also, I would like to say that I installed this Picostrap theme that you’re using just to make sure there’s no conflict between our plugin and this theme. And again, I was able to place a booking without any issues. I used a “confirmation upon payment” booking confirmation mode and a “Test Payment” payment gateway. So perhaps there are some details you can share on how the issue can be reproduced, please? Also, it would be helpful if you provide your website URL for us to check the issue ourselves. Thank you! Hello there! I hope you’re doing well. We haven’t heard from you in a while and will mark this topic as resolved. In case you have some questions or if you still have some issues with the plugin – feel free to create a new one.

Comments

2 shown
Eugene White 2023-08-01T14:47:00+00:00

Hello again! I just replied to you on another topic where I said that I double-checked everything locally and the plugin seems to be working perfectly well. But also, I would like to say that I installed this Picostrap theme that you’re using just to make sure there’s no conflict between our plugin and this theme. And again, I was able to place a booking without any issues. I used a “confirmation upon payment” booking confirmation mode and a “Test Payment” payment gateway. So perhaps there are some details you can share on how the issue can be reproduced, please? Also, it would be helpful if you provide your website URL for us to check the issue ourselves. Thank you!

Eugene White 2023-08-23T11:52:00+00:00

Hello there! I hope you’re doing well. We haven’t heard from you in a while and will mark this topic as resolved. In case you have some questions or if you still have some issues with the plugin – feel free to create a new one.