Conversation
supportSo I try to add the Webhook URL , and when I fill in all the info and clicked “Add for create_user”, it direct me to the website home page “ https://www.projectcasting.com “. Hence, I cannot add the webhook url and do my integration. It is strange and please let me know if there is anything you can help. The page I need help with: [ log in to see the link]
Hi @pcanalyst , I tried to replicate this issue but I wasn’t able to get this behavior. Could you share the specific steps you took for this? Could you share screenshots or a video if possible? We’d like to learn more in order to see if this is a bug, or maybe it is a plugin conflict with any other plugin or custom code you may have on your site. Looking forward to hearing from you! Thanks -Omar
Hi @omarfpg , So here is the video you can check it on. https://drive.google.com/file/d/1hXElZukmctJ0z-9e-tpFKCrgsK-Ys9sO/view?usp=sharing And you can see from the video, it jump to the page as below and then redirected to our website homepage https://www.projectcasting.com/blog:9045/wp-admin/options-general.php/?page=wp-webhooks-pro&wpwhprovrs=send-data&wpwh-trigger=create_comment
Hi @omarfpg , May I know if there is any update on your side?
Hi @pcanalyst , I wasn’t able to replicate this on my site: https://prnt.sc/iBkOqMNccGOq . Can you try a quick conflict test to learn if something else is interferring with your install? You can disable all the other plugins temporarily and see if the issue persists. If it doesn’t, then you can enable your plugins one by one until the issue comes back to find the culprit. Please let us know! Thanks! -Omar
Hi there 👋 , We haven’t heard from you in a while; this is to check if you’ve been able to proceed with the troubleshooting steps provided before and if you still need help. Thanks! -OP
Hi @pcanalyst , I tried to replicate this issue but I wasn’t able to get this behavior. Could you share the specific steps you took for this? Could you share screenshots or a video if possible? We’d like to learn more in order to see if this is a bug, or maybe it is a plugin conflict with any other plugin or custom code you may have on your site. Looking forward to hearing from you! Thanks -Omar
Hi @omarfpg , So here is the video you can check it on. https://drive.google.com/file/d/1hXElZukmctJ0z-9e-tpFKCrgsK-Ys9sO/view?usp=sharing And you can see from the video, it jump to the page as below and then redirected to our website homepage https://www.projectcasting.com/blog:9045/wp-admin/options-general.php/?page=wp-webhooks-pro&wpwhprovrs=send-data&wpwh-trigger=create_comment
Hi @omarfpg , May I know if there is any update on your side?
Hi @pcanalyst , I wasn’t able to replicate this on my site: https://prnt.sc/iBkOqMNccGOq . Can you try a quick conflict test to learn if something else is interferring with your install? You can disable all the other plugins temporarily and see if the issue persists. If it doesn’t, then you can enable your plugins one by one until the issue comes back to find the culprit. Please let us know! Thanks! -Omar
Hi there 👋 , We haven’t heard from you in a while; this is to check if you’ve been able to proceed with the troubleshooting steps provided before and if you still need help. Thanks! -OP