Source evidence

jQuery(…).wpColorPicker is not a function

Testimonial Slider · support · 2017-11-06T10:33:00+00:00

Testimonial Slider plugin evidence original source source API

complaintsentiment

mediumseverity

0.93relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

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25 rows with no attached evidence

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Conversation

support

mattgh9152 unresolved

I cannot link to the page as it is the admin page (/wp-admin/admin.php?page=testimonial-slider-settings) I am not really sure what has gone on here, as the settings were working fine upon installation (30/10/17), and I have only noticed this today. Uncaught TypeError: jQuery(...).wpColorPicker is not a function at HTMLDocument.<anonymous> (admin.php?page=testimonial-slider-settings:144) at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.7.7:2) at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.7.7:2) at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.7.7:2) at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.7.7:2) admin.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) jQuery(...).wpColorPicker is not a function seems to be the main error here, and I’m not too sure how best to resolve. Any insight would be much appreciated. Thanks. The page I need help with: [ log in to see the link] I should mention, this is preventing me from editing any settings to do with the sliders. The issue might be due to the wpColorPicker being called before the inclusion of color picker script. Can you check the page source and see if that is the issue? I run the latest version of Testimonial Slider and this issue is not visible on my admin side. Also, you can check if this is due to conflict with some other plugin (may be some other plugin loads scripts on Testimonial Slider’s admin page).

Commercial Context

Opportunity

agency visual QA and update safety

Slider visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect slider layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: jQuery(…).wpColorPicker is not a function: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: jQuery(…).wpColorPicker is not a function I cannot link to the page as it is the admin page (/wp-admin/admin.php?page=testimonial-slider-settings) I am not really sure what has gone on here, as the settings were working fine upon installation (30/10/17), and I have only noticed this today.

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

Testimonial Slider

3.0K active installs · 185.3K downloads · rating 84.0

content slider feedback slider slideshow testimonial

Comments

3 shown

mattgh9152 2017-11-06T15:44:00+00:00

I should mention, this is preventing me from editing any settings to do with the sliders.

thakurkiran 2017-12-29T14:04:00+00:00

The issue might be due to the wpColorPicker being called before the inclusion of color picker script. Can you check the page source and see if that is the issue? I run the latest version of Testimonial Slider and this issue is not visible on my admin side.

thakurkiran 2017-12-29T14:06:00+00:00

Also, you can check if this is due to conflict with some other plugin (may be some other plugin loads scripts on Testimonial Slider’s admin page).