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Source evidence

Jquery Error with WordPress 5.5

TrackFree – All-In-One WooCommerce Order Tracking · support · 2020-08-28T16:25:00+00:00

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Conversation

support
Krishna Thakur unresolved
1. Jquery Error with WordPress 5.5 2. Buggy on woocommerce single page template. 3. Hides Product Image Gallery on Woocommerce single page template. Deactivated. I have the same problem here. As soon as I turn on plugin, website stop working. jQuery monitor shows errors in the plugin code. I’m still unable to add a tracking number. After pasting the tracking ID “Add New Tracking” button doesn’t work Hi Takurtech, Gregskiuk, Thanks for trying out TrackFree, we recently released an updated version, which takes care of Jquery compatibility issue. @gregskiuk – Please update the plugin. It will take care of both issues. @thakurtech – Please do give it a spin another time, it should work just fine. I apologize for this inconvenience. In case of any further support, please reach us out at support@trackfree.io . Thanks, TrackFree Support The plugin has been already updated and the issue still persists. @gregskiuk – I checked your account, it still shows plugin version as v1.27, Can you upgrade to v1.28. Please, thanks. Cheers, TrackFree Support. It is already updated: TrackFree is hassle-free automated shipment tracking plugin for WooCommerce. Version 1.28.0 | @gregskiuk Noted. I just wanted to be sure, can you share your store URL, please. You can alternatively email to support@trackfree.io . Thanks. Cheers, TrackFree Support. Hi ANy news on a fix with regards reported issue? Hi Greg, Your store is still using version 1.27, you will have to upgrade to v1.28. It will resolve the issue. Cheers, TrackFree Support

Comments

9 shown
gregskiuk 2020-08-29T12:27:00+00:00

I have the same problem here. As soon as I turn on plugin, website stop working. jQuery monitor shows errors in the plugin code.

gregskiuk 2020-08-30T12:08:00+00:00

I’m still unable to add a tracking number. After pasting the tracking ID “Add New Tracking” button doesn’t work

TrackFree 2020-08-30T18:49:00+00:00

Hi Takurtech, Gregskiuk, Thanks for trying out TrackFree, we recently released an updated version, which takes care of Jquery compatibility issue. @gregskiuk – Please update the plugin. It will take care of both issues. @thakurtech – Please do give it a spin another time, it should work just fine. I apologize for this inconvenience. In case of any further support, please reach us out at support@trackfree.io . Thanks, TrackFree Support

gregskiuk 2020-08-30T19:30:00+00:00

The plugin has been already updated and the issue still persists.

TrackFree 2020-08-30T19:36:00+00:00

@gregskiuk – I checked your account, it still shows plugin version as v1.27, Can you upgrade to v1.28. Please, thanks. Cheers, TrackFree Support.

gregskiuk 2020-08-30T19:39:00+00:00

It is already updated: TrackFree is hassle-free automated shipment tracking plugin for WooCommerce. Version 1.28.0 |

TrackFree 2020-08-30T19:43:00+00:00

@gregskiuk Noted. I just wanted to be sure, can you share your store URL, please. You can alternatively email to support@trackfree.io . Thanks. Cheers, TrackFree Support.

gregskiuk 2020-09-06T09:47:00+00:00

Hi ANy news on a fix with regards reported issue?

TrackFree 2020-09-07T02:51:00+00:00

Hi Greg, Your store is still using version 1.27, you will have to upgrade to v1.28. It will resolve the issue. Cheers, TrackFree Support