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Javascript Error in Admin

Track The Click · support · 2024-04-18T19:14:00+00:00

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support
msteffgen unresolved
I’m having some issues with the plugin, it’s loads in the backend but doesn’t show nay results. I’m seeing a javascript error, pic attached. What is odd is I just installed this on the same host with essentially all the same plugins and it works just fine? The page I need help with: [ log in to see the link] I’m afraid the picture doesn’t seem to have attached, please could you try again? Hi Dan, ok I tried a different format. Let me know if this comes over? https://www.dropbox.com/scl/fi/uzskw21iodqir1bzhgw76/error.jpg?rlkey=pqzen4rbt6uu1zovixtr66y2i&st=i9l4j4us&dl=0 Also if it helps I copied the error too. Essentially when I load the page is just shows the framework but no data. Here is the error: Object { readyState: 4, getResponseHeader: getResponseHeader(e), getAllResponseHeaders: getAllResponseHeaders(), setRequestHeader: setRequestHeader(e, t), overrideMimeType: overrideMimeType(e), statusCode: statusCode(e), abort: abort(e), state: state(), always: always(), catch: catch(e) , … } ​abort: function abort(e)​always: function always()​catch: function catch(e)​complete: function t()​done: function add()​error: function t()​fail: function add()​getAllResponseHeaders: function getAllResponseHeaders()​getResponseHeader: function getResponseHeader(e)​overrideMimeType: function overrideMimeType(e)​pipe: function t()​progress: function add()​promise: function promise(e) ​ readyState: 4 ​ responseJSON: Object { code: "rest_no_route", message: "No route was found matching the URL and request method.", data: {…} } ​ responseText: '{"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}}' ​setRequestHeader: function setRequestHeader(e, t)​state: function state() ​ status: 404 ​statusCode: function statusCode(e) ​ statusText: "error" ​success: function t()​then: function then(t, n, r)​ <prototype>: Object { … } track-the-click-admin.js:238:12 error https://pgtcseizurestudy.com/wp-content/plugins/track-the-click/admin/js/track-the-click-admin.js?ver=0.3.17:238 jQuery 4 Hello, wanted to check and see if you had any ideas on why this plugin would be giving this error? I’ve tried turning off all other plugins, trying a different theme but still the same thing happening. I’ve been trying to recreate this plugin but can’t seem to make it go wrong! It looks like part of the plugin might be missing – is the file plugins/track-the-click/admin/partials/class-track-the-click-admin.php present? I was able to locate that file but it’s in the /admin directory and not the /partials directory. If I move it into the /partials I get a critical error on the website. But I can confirm on my other site where it is working that file is in the same place, the /admin and not the /admin/partials Any ideas on this one? My other site is working just fine as it should? I went through and updated everything and tried to turn all plugins and change them but nothing there fixed it. Also tried to reinstall the plugin all together but no luck?

Comments

9 shown
DanFoster 2024-04-19T15:07:00+00:00

I’m afraid the picture doesn’t seem to have attached, please could you try again?

msteffgen 2024-04-26T03:39:00+00:00

Hi Dan, ok I tried a different format. Let me know if this comes over? https://www.dropbox.com/scl/fi/uzskw21iodqir1bzhgw76/error.jpg?rlkey=pqzen4rbt6uu1zovixtr66y2i&st=i9l4j4us&dl=0

msteffgen 2024-04-29T15:42:00+00:00

Also if it helps I copied the error too. Essentially when I load the page is just shows the framework but no data. Here is the error: Object { readyState: 4, getResponseHeader: getResponseHeader(e), getAllResponseHeaders: getAllResponseHeaders(), setRequestHeader: setRequestHeader(e, t), overrideMimeType: overrideMimeType(e), statusCode: statusCode(e), abort: abort(e), state: state(), always: always(), catch: catch(e) , … } ​abort: function abort(e)​always: function always()​catch: function catch(e)​complete: function t()​done: function add()​error: function t()​fail: function add()​getAllResponseHeaders: function getAllResponseHeaders()​getResponseHeader: function getResponseHeader(e)​overrideMimeType: function overrideMimeType(e)​pipe: function t()​progress: function add()​promise: function promise(e) ​ readyState: 4 ​ responseJSON: Object { code: "rest_no_route", message: "No route was found matching the URL and request method.", data: {…} } ​ responseText: '{"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}}' ​setRequestHeader: function setRequestHeader(e, t)​state: function state() ​ status: 404 ​statusCode: function statusCode(e) ​ statusText: "error" ​success: function t()​then: function then(t, n, r)​ <prototype>: Object { … } track-the-click-admin.js:238:12 error https://pgtcseizurestudy.com/wp-content/plugins/track-the-click/admin/js/track-the-click-admin.js?ver=0.3.17:238 jQuery 4

msteffgen 2024-05-07T14:34:00+00:00

Hello, wanted to check and see if you had any ideas on why this plugin would be giving this error?

msteffgen 2024-05-07T18:14:00+00:00

I’ve tried turning off all other plugins, trying a different theme but still the same thing happening.

DanFoster 2024-05-08T07:53:00+00:00

I’ve been trying to recreate this plugin but can’t seem to make it go wrong! It looks like part of the plugin might be missing – is the file plugins/track-the-click/admin/partials/class-track-the-click-admin.php present?

msteffgen 2024-05-10T15:17:00+00:00

I was able to locate that file but it’s in the /admin directory and not the /partials directory. If I move it into the /partials I get a critical error on the website.

msteffgen 2024-05-10T15:21:00+00:00

But I can confirm on my other site where it is working that file is in the same place, the /admin and not the /admin/partials

msteffgen 2024-05-13T18:09:00+00:00

Any ideas on this one? My other site is working just fine as it should? I went through and updated everything and tried to turn all plugins and change them but nothing there fixed it. Also tried to reinstall the plugin all together but no luck?