Conversation
review · 1 starsThis plugin doesn’t work. I’m going to uninstall it. I won’t trust any of their products again. It’s a shame to spend money and time. It’s better for me to hire a translator, even if it’s more expensive. At least I won’t end up sick and nervous trying to figure out why it’s not working. Customer service is a complete disaster. Don’t bother submitting a ticket because they’ll never respond.
Hi @kzmba , We’re really sorry to hear about your experience and the frustration it caused. Please don’t worry — if we’re unable to provide you with a proper solution, we’ll gladly refund your full payment . There was a holiday here in India (IST), which caused a slight delay in our response. Our team is already looking into your issue and will provide a solution soon . We work hard to make sure the plugin is reliable and that support is timely, and your feedback helps us improve further.
I’ve processed your full refund, and it should reflect in your account within 2–3 days. Just a quick note: this is the review section for our free plugin. For any issues related to the pro version
Hi @kzmba , We’re really sorry to hear about your experience and the frustration it caused. Please don’t worry — if we’re unable to provide you with a proper solution, we’ll gladly refund your full payment . There was a holiday here in India (IST), which caused a slight delay in our response. Our team is already looking into your issue and will provide a solution soon . We work hard to make sure the plugin is reliable and that support is timely, and your feedback helps us improve further.
I’ve processed your full refund, and it should reflect in your account within 2–3 days. Just a quick note: this is the review section for our free plugin. For any issues related to the pro version