WPIntell

Source evidence

iThemes Security visible

Simple Client Dashboard · support · 2015-10-22T10:46:00+00:00

mixedsentiment
highseverity
0.95relevance
3replies
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Conversation

support
Scott Grayban resolved
iThemes Security menu is still visible to the new admin role https://wordpress.org/plugins/webmaster-user-role/ Hi Scott, I just checked a couple of our test sites and iThemes Security seems to be hidden from the new Admin role, so there may be something else going on specific to your site/theme. If you can send me an administrator login to support@tylerdigital.com I’ll hop in there and take a look for you! Thanks, Nathan Sorry but I am not allowed to give that access. Is there something I can do ? Debug switch ? We’d love to help you get this working, Scott. Could you provide the following information about your installation? What version of iThemes are you using? Is it the latest version? Are you using the latest version of Webmaster User Role? What theme and version are you using? Have you tried disabling all of the plugins one-by-one to isolate the problem? Any other information that you think may be important.

Comments

3 shown
NSquared 2015-10-22T15:48:00+00:00

Hi Scott, I just checked a couple of our test sites and iThemes Security seems to be hidden from the new Admin role, so there may be something else going on specific to your site/theme. If you can send me an administrator login to support@tylerdigital.com I’ll hop in there and take a look for you! Thanks, Nathan

Scott Grayban 2015-10-24T13:26:00+00:00

Sorry but I am not allowed to give that access. Is there something I can do ? Debug switch ?

TylerDigital 2015-11-02T21:45:00+00:00

We’d love to help you get this working, Scott. Could you provide the following information about your installation? What version of iThemes are you using? Is it the latest version? Are you using the latest version of Webmaster User Role? What theme and version are you using? Have you tried disabling all of the plugins one-by-one to isolate the problem? Any other information that you think may be important.