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Source evidence

Issues with Gravity Flow

Fathom Analytics Conversions · support · 2024-05-20T14:31:00+00:00

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Conversation

support
mariaarangokure unresolved
I’m using this plugin with gravity forms and gravityflow, for the most part it’s working great but whenever I update the entry in the workflow and try to save, it causes an error redirecting to a blank page with a thank you for contacting us message. Any advice on how to make these two plugins work together? Hi @mariaarangokure We dont have gravity flow, therefore not tested it with this, so it will be difficult for us to know whats happening. Do you have any errors in the WP Debug that may help us learn where the issue is from? What is the trigger in Gravity Flow that is used and related? I see you are stating ‘whenever I update the entry’ – this means the Gravity Forms part is done, and you are updating via admin after submission. I’d guess that the hook in use on the update is the same as the hook in use for submission, hence the redirect to a thank you message, but I could be wrong. If you have any information that could help us here that would be great.

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fathomconversions 2024-05-21T00:38:00+00:00

Hi @mariaarangokure We dont have gravity flow, therefore not tested it with this, so it will be difficult for us to know whats happening. Do you have any errors in the WP Debug that may help us learn where the issue is from? What is the trigger in Gravity Flow that is used and related? I see you are stating ‘whenever I update the entry’ – this means the Gravity Forms part is done, and you are updating via admin after submission. I’d guess that the hook in use on the update is the same as the hook in use for submission, hence the redirect to a thank you message, but I could be wrong. If you have any information that could help us here that would be great.