Source evidence

Issues So Far

Mobile Menu Builder for WordPress · support · 2019-05-09T22:58:00+00:00

Mobile Menu Builder for WordPress plugin evidence original source source API

complaintsentiment

mediumseverity

0.8relevance

2replies

Evidence linked to opportunitycommercial context

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Conversation

support

luvjenni unresolved

I know this is in beta and they are not responding to any issues, but I just wanted to alert the issues I’ve seen so far: 1) The icons are not showing. I am testing on an iPhone 6s Plus. The space is being allocated for the icons, but they are not showing up. 2) When the menu button is pressed, once you select a menu item, the menu panel doesn’t close by itself to show the new web page. You have to manually click the ‘x’ to close it and then see the page. The page I need help with: [ log in to see the link] Update on issue 1) the icons are now showing. I made them bigger and they started showing up. Update on issue 2) This only happens when the menu item refers to an anchor link on the same page. For example, if I’m on homepage and a link in the menu goes to homepage/#anchor. Then the webpage scrolls to the link like it should, but it doesn’t close the menu.

Commercial Context

Opportunity

agency visual QA and update safety

Menu visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect menu layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Issues So Far: users show bugs, support pain that may indicate a product gap.

Evidence quote: Issues So Far I know this is in beta and they are not responding to any issues, but I just wanted to alert the issues I’ve seen so far: 1) The icons are not showing.

Affected feature: bugs

bugs support

Plugin

API

Mobile Menu Builder for WordPress

600 active installs · 14.9K downloads · rating 98.0

menu mobile menu navigation navigation menu responsive menu

Comments

2 shown

luvjenni 2019-05-09T23:45:00+00:00

Update on issue 1) the icons are now showing. I made them bigger and they started showing up.

luvjenni 2019-05-09T23:51:00+00:00

Update on issue 2) This only happens when the menu item refers to an anchor link on the same page. For example, if I’m on homepage and a link in the menu goes to homepage/#anchor. Then the webpage scrolls to the link like it should, but it doesn’t close the menu.