Conversation
supportHello On all my products i have next to the selector a no text. Was searching what this could be, and it come from you’r plugin. When i select field in body it shows Yes, when i unselect i get “no” It there a way i can hide these yes or no text. Should not been there too, i guess. Kindley regards The page I need help with: [ log in to see the link]
Hi Nico71, Are you still using the plugin? This isn’t a problem we have seen before. Does the yes or no text come up with the Nutritional Information?
Hello Thank you for the late reponse Loll. Yes still using this plugin. It keeps showing even when i add or dont add CDN infomration. When i deactivate the plugin its gone. Regards
Can you provide a new link to where we can see the problem please? The one you originally posted shows a 404. And big apologies for the delay, we just didn’t see the notification unfortunately.
Hello The link below with no Nutrional info: https://doco-choc.be/product/mango-puur/ Link with Nutrional info: https://doco-choc.be/product/orangetten-puur/ This reply was modified 6 years ago by nico71 .
Thanks Nico71, That’s really helpful, what version of WP are you using so we can try and repeat the error? We will have a look and issue a fix.
I’m using latest version 5.4.1, but it was on older version the same issue. I was thinking on older php version on my server, so upgraded tot 7.2 but same problem. Upgraded to php 7.3 but still the same. It is the module there is somthing wrong. Hope this help you further. Regards
Hello Any Update or fix for this plugin? regards
Hi Nico, Apologies for not coming back sooner, but we’ve managed to replicate your issue on our test server here. Will issue a fix as soon as.
Great News! We found the issue. Fix coming.
Hi Nico, We’ve just uploaded a new version, please download and see if your issue is resolved. Thanks, Channel
Hello Issue Resolved. Thanks Another issue is the latest update form 5.5 wordpress is blocking the menu of the products. I cant edit any products. After testing it was the plugin that was not compatible with 5.5 version. Can you test this? I placed working backup again and wait when all plugins are updated. Regards
Hi Nico71, Are you still using the plugin? This isn’t a problem we have seen before. Does the yes or no text come up with the Nutritional Information?
Hello Thank you for the late reponse Loll. Yes still using this plugin. It keeps showing even when i add or dont add CDN infomration. When i deactivate the plugin its gone. Regards
Can you provide a new link to where we can see the problem please? The one you originally posted shows a 404. And big apologies for the delay, we just didn’t see the notification unfortunately.
Hello The link below with no Nutrional info: https://doco-choc.be/product/mango-puur/ Link with Nutrional info: https://doco-choc.be/product/orangetten-puur/ This reply was modified 6 years ago by nico71 .
Thanks Nico71, That’s really helpful, what version of WP are you using so we can try and repeat the error? We will have a look and issue a fix.
I’m using latest version 5.4.1, but it was on older version the same issue. I was thinking on older php version on my server, so upgraded tot 7.2 but same problem. Upgraded to php 7.3 but still the same. It is the module there is somthing wrong. Hope this help you further. Regards
Hello Any Update or fix for this plugin? regards
Hi Nico, Apologies for not coming back sooner, but we’ve managed to replicate your issue on our test server here. Will issue a fix as soon as.
Great News! We found the issue. Fix coming.
Hi Nico, We’ve just uploaded a new version, please download and see if your issue is resolved. Thanks, Channel
Hello Issue Resolved. Thanks Another issue is the latest update form 5.5 wordpress is blocking the menu of the products. I cant edit any products. After testing it was the plugin that was not compatible with 5.5 version. Can you test this? I placed working backup again and wait when all plugins are updated. Regards