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Email Encoder – Protect Email Addresses and Phone Numbers · support · 2026-02-26T11:50:00+00:00

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mediumseverity
0.62relevance
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Conversation

support
scottrobins unresolved
Hi I added your plugin, and when I checked logged in as admin it saying email encoded successfully but when I check against this https://www.wpemailencoder.com/email-protection-checker/ Its still seeing the email. Many thanks Scott The page I need help with: [ log in to see the link] Hi @scottrobins , Apologies for the late reply on this, thanks for your patience. To dig into what’s happening on your site, could you send through the output of “Copy Support Info” from the plugin’s settings sidebar? That gives us your version, settings, theme, and active plugins in one go. Once we have those, we’ll take a look and let you know what we find. Thanks, Josh

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Josh 2026-04-30T01:33:00+00:00

Hi @scottrobins , Apologies for the late reply on this, thanks for your patience. To dig into what’s happening on your site, could you send through the output of “Copy Support Info” from the plugin’s settings sidebar? That gives us your version, settings, theme, and active plugins in one go. Once we have those, we’ll take a look and let you know what we find. Thanks, Josh