Source evidence

iPad Support

Social Toolbar · support · 2013-11-17T10:37:00+00:00

Social Toolbar plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 28 rows with source links

21.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

thirtyfivemill unresolved

Hi guys! Am loving this plugin and have it installed here: http://adoptionandfostering.net It finishes off the site beautifully and gives me most of what I need in the footer, though I’m looking forward to being able to add some text and links. One thing I’m concerned about is the non-functionality with iPads as if certain links are found exclusively in the footer it’s not great when the footer doesn’t show up. Will you get round to fixing that so that it works with iPads and tablets, too? http://wordpress.org/support/plugin/social-toolbar Many thanks. http://wordpress.org/plugins/social-toolbar/ Looking at your site you are using the “pro” version. Please contact the plugin author on his site for support. http://socialtoolbarpro.com/support/ http://socialtoolbarpro.com/contact/ These forums are not for supporting commercial products . Thanks Jan. Yes, I’ll do that, although up until a few hours ago I had the free version and on this particular question regarding iPads the functionality is identical, so I’m guessing those using the free version will also find interest in this question.

Commercial Context

Opportunity

agency visual QA and update safety

Footer visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect footer layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: iPad Support: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence quote: iPad Support Hi guys!

Affected feature: missing feature

missing feature pricing support setup

Plugin

API

Social Toolbar

100 active installs · 96.8K downloads · rating 66.0

footer social icons social networking tool bar toolbar

Comments

2 shown

Jan Dembowski 2013-11-17T11:31:00+00:00

Looking at your site you are using the “pro” version. Please contact the plugin author on his site for support. http://socialtoolbarpro.com/support/ http://socialtoolbarpro.com/contact/ These forums are not for supporting commercial products .

thirtyfivemill 2013-11-17T11:40:00+00:00

Thanks Jan. Yes, I’ll do that, although up until a few hours ago I had the free version and on this particular question regarding iPads the functionality is identical, so I’m guessing those using the free version will also find interest in this question.