WPIntell

Source evidence

IP exclusion

WP Visitor Statistics (Real Time Traffic) · support · 2024-12-17T10:39:00+00:00

complaintsentiment
highseverity
1.0relevance
6replies
Evidence linked to opportunitycommercial context

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Conversation

support
glenz unresolved
Can I set IP exclusion in the free version? And how? Button “Save IP Adresse” in “Settings” does not work. Hello, Yes, you can exclude any IP address by entering the IPv4 address in the Settings page under the IP Exclusion tab. Give it a try, and let me know how it works! Hello, When I enter an IP address, I got the message “Entered ip adress is already exist in systems.” But there is no entry of the I.P. adresses in the IP exclusion table! So I think it don’t work. Hello, Thank you for your feedback! Could you let me know which version of the plugin you’re using? The version ist 7.2. Hello, I tested the feature, and it works correctly. Please see the attached screenshot. You can install the plugin and test it in a sandbox environment. If possible, share a screenshot of the “Add New IP Address” page or provide the IP so I can investigate further. screenshot: https://ibb.co/HfxHXktB sandbox: https://wpsandbox.net/ We’ve updated the IP address saving function to improve its reliability and security. Please update to the latest version and test it again Please let us know if you encounter any further issues.

Comments

6 shown
osama.esh 2024-12-23T20:36:00+00:00

Hello, Yes, you can exclude any IP address by entering the IPv4 address in the Settings page under the IP Exclusion tab. Give it a try, and let me know how it works!

glenz 2025-01-01T17:50:00+00:00

Hello, When I enter an IP address, I got the message “Entered ip adress is already exist in systems.” But there is no entry of the I.P. adresses in the IP exclusion table! So I think it don’t work.

osama.esh 2025-01-01T21:02:00+00:00

Hello, Thank you for your feedback! Could you let me know which version of the plugin you’re using?

glenz 2025-01-02T15:24:00+00:00

The version ist 7.2.

osama.esh 2025-02-18T12:16:00+00:00

Hello, I tested the feature, and it works correctly. Please see the attached screenshot. You can install the plugin and test it in a sandbox environment. If possible, share a screenshot of the “Add New IP Address” page or provide the IP so I can investigate further. screenshot: https://ibb.co/HfxHXktB sandbox: https://wpsandbox.net/

osama.esh 2025-02-18T19:35:00+00:00

We’ve updated the IP address saving function to improve its reliability and security. Please update to the latest version and test it again Please let us know if you encounter any further issues.