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supportUPDATE : I have managed to identify this as a problem with the Events plugin I am using, weird timestamp set-up. I have removed Events from the search and successfully resynchronized. Hi, I have been using SearchIQ on a relatively new website for a couple of months; it listed all posts and pages very happily at first. Today I attempted to resynchronize all pages, posts & events and I got the error: Invalid timestamp format. The number of posts now indexed: 0. I have an error log listing 8-10 pages but to be honest I don’t understand it. I’d be grateful if you could let me know where I’d start trying to solve this, thanks. This topic was modified 2 years, 8 months ago by essjay88 . This topic was modified 2 years, 8 months ago by essjay88 . The page I need help with: [ log in to see the link]
@essjay88 We can see 216 pages are indexed for the mentioned domain. Is the issue resolved? How many pages are there on your site?
Hi, thanks for looking at this and getting back to me – yes 216 is about right. I updated my original request to confirm I had to remove Events from the search because their timestamp was causing the issue. I will try to find a workaround for that but so long as the main posts & pages are indexed the client is happy. Best, Sarah
@essjay88 Great to know the search is working fine now. Please feel free to contact us if you face any issues.
@essjay88 We can see 216 pages are indexed for the mentioned domain. Is the issue resolved? How many pages are there on your site?
Hi, thanks for looking at this and getting back to me – yes 216 is about right. I updated my original request to confirm I had to remove Events from the search because their timestamp was causing the issue. I will try to find a workaround for that but so long as the main posts & pages are indexed the client is happy. Best, Sarah
@essjay88 Great to know the search is working fine now. Please feel free to contact us if you face any issues.