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Source evidence

Invalid Events on FB

Pixel Cat – Conversion Pixel Manager · support · 2024-07-24T07:31:00+00:00

Pixel Cat – Conversion Pixel Manager plugin evidence original source source API
mixedsentiment
mediumseverity
0.73relevance
1replies
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Conversation

support
João Carmo Pereira resolved
My Events Manager on Facebook was cluttered with trash events thru Conversion API. How can I prevent this? is this a know issue on PixelCat? https://i.postimg.cc/6qV154h3/Screenshot-2024-07-24-at-08-24-06.png Hi João, Thank you for reaching out. This is not a known issue with PixelCat. So the events were sent 10 days ago? Has there been any since then? To identify the source of these events, I recommend using the Meta Test Events tool. This feature can help you determine what triggers the events and from where they are being sent, which might be due to another plugin or events built into Meta. Here’s how you can proceed: Go to your Events Manager on Facebook and navigate to the Test Events section. Use the tool to monitor real-time events and see which actions are causing them. Determine whether the events are being triggered by another plugin or if they are built-in events within Meta. By following these steps, you should be able to pinpoint the cause of the cluttered events. If you need further assistance or have any other questions, please feel free to ask. All the best.

Comments

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gavinohanlon 2024-07-24T13:43:00+00:00

Hi João, Thank you for reaching out. This is not a known issue with PixelCat. So the events were sent 10 days ago? Has there been any since then? To identify the source of these events, I recommend using the Meta Test Events tool. This feature can help you determine what triggers the events and from where they are being sent, which might be due to another plugin or events built into Meta. Here’s how you can proceed: Go to your Events Manager on Facebook and navigate to the Test Events section. Use the tool to monitor real-time events and see which actions are causing them. Determine whether the events are being triggered by another plugin or if they are built-in events within Meta. By following these steps, you should be able to pinpoint the cause of the cluttered events. If you need further assistance or have any other questions, please feel free to ask. All the best.