Source evidence

Integration with MailChimp shows error

MailMunch – Grow your Email List · support · 2021-01-28T11:50:00+00:00

MailMunch – Grow your Email List plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 36 rows with source links

19.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

sallyboyton resolved

Hi, I have MailMunch successfully working on another site and have set another up on a second site. When I go to Integrate and attempt to log into MailChimp, it allows me to log in but then the next screen reports: “We’re sorry, but something went wrong. If you are the application owner check the logs for more information.” Is there a known issue with this integration at the moment please? many thanks Sal I am also getting the same error when I go to edit a form that had been working for years. I am taken to https://wordpress.mailmunch.com/sso but get the same error message. Hi @sallyboyton and @katmacau Apologies for the inconvenience. Can you please reach out to us at “support@mailmunch.co” so we can have this issue reproduced on our end and have it resolved for you? What you are suggesting is usually an issue in case of an invalid active user session. This can be resolved by clearing your browser cache of all cookies, using a different browser, OR by using a new incognito window session.

Commercial Context

Opportunity

onsite conversion and engagement operations

Popup conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit popup display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Integration with MailChimp shows error: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Integration with MailChimp shows error Hi, I have MailMunch successfully working on another site and have set another up on a second site.

Affected feature: form

bugs missing feature support support

Plugin

API

MailMunch – Grow your Email List

6.0K active installs · 349.0K downloads · rating 94.0

newsletter newsletters popup signup form subscribe

Comments

2 shown

katmacau 2021-02-23T21:06:00+00:00

I am also getting the same error when I go to edit a form that had been working for years. I am taken to https://wordpress.mailmunch.com/sso but get the same error message.

Liz Gannes 2021-03-10T09:33:00+00:00

Hi @sallyboyton and @katmacau Apologies for the inconvenience. Can you please reach out to us at “support@mailmunch.co” so we can have this issue reproduced on our end and have it resolved for you? What you are suggesting is usually an issue in case of an invalid active user session. This can be resolved by clearing your browser cache of all cookies, using a different browser, OR by using a new incognito window session.