WPIntell

Source evidence

Instructions for setting up to work with Telnyx

SMS Extension for Contact Form 7 · support · 2025-03-08T00:46:00+00:00

complaintsentiment
mediumseverity
0.93relevance
4replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 23 rows with source links

17.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

19 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
vshelest unresolved
I have installed the plugin (SMS Extension for Contact Form 7), selected Telnyx, and set up the new Telnyx account. Including buying some SMS credits and buying a phone number. There must be some vital settings though that I have missed because I can’t get the plugin to send out a test SMS. Here’s the error message I am getting: An error occurred !!! Error Code: Message: { “errors”: [ { “code”: “40013”, “title”: “Invalid messaging source number”, “detail”: “The source phone number was deemed invalid by the carrier.”, “meta”: { “url”: “ https://developers.telnyx.com/docs/overview/errors/40013” ; } } ] } For clarity, I am based in Australia and all SMSs that my website will be sending are to Australian numbers. The number which I bought from Telnyx is a US number The page I need help with: [ log in to see the link] Hello, I am sorry for the issues you are facing with this plugin. I will investigate and get back to you soon. Thanks for letting me know Hi vshelest, My Telnyx account has been suspended. I am currently trying to restore it. Right now I am unable to use their APIs. My apologies for the delay in solving the issues you are facing. Looking at Telnyx official documentation, your number may not have been correctly provisioned. They recommend you contact Telnyx support https://developers.telnyx.com/api/errors/40013 Hello vshelest, Regarding the phone number issue, I wanted to see if you’ve had any success in resolving it.

Comments

4 shown
Kofi Mokome 2025-03-08T20:48:00+00:00

Hello, I am sorry for the issues you are facing with this plugin. I will investigate and get back to you soon. Thanks for letting me know

Kofi Mokome 2025-03-11T08:29:00+00:00

Hi vshelest, My Telnyx account has been suspended. I am currently trying to restore it. Right now I am unable to use their APIs. My apologies for the delay in solving the issues you are facing.

Kofi Mokome 2025-03-11T08:34:00+00:00

Looking at Telnyx official documentation, your number may not have been correctly provisioned. They recommend you contact Telnyx support https://developers.telnyx.com/api/errors/40013

Kofi Mokome 2025-03-24T18:11:00+00:00

Hello vshelest, Regarding the phone number issue, I wanted to see if you’ve had any success in resolving it.