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supportI installed the plugin and have selected authorize.net to show and NOT pay offline, as I would only want attendees able to pay through authorize.net, but both still show.. please advise?
Your question can have two different answers… Do you want to have attendees only have the Aurthorize.net option for all your events? If so, you do not need this add-on. If you are using one single gateway for all your events, make sure that that one (Authorize.net, in your case)is the only activated one by simply going to Dashboard -> Events -> Payment Gateways and deactivate “Offline” using the inline action, shown on mouse-over. https://paste.pics/e2b19b1caa4f0bc801691dfbbfe7e96f Even if the Offline gateway is deactivated in these settings, an Admin can still add a manual booking (automatically using the Offline Gateway) here: https://paste.pics/283f1c959e6ba2e894f546bea5d4ffb9 If you meant that you want to disable the Offline Gateway only for specific events (requiring this add-on), please share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page.
Thanks so much for the quick reply.. I’d like for only certain events to ONLY have the ability to pay by credit card. I have set this page to allow only Authorize.net, but both options authorize and pay offline still show up and i only want authorize,net to show up for this event: https://crscsafety.com/events/test927/ Thanks so much 🙂
I’m sorry, but a screenshot of a live page does not allow me to see any errors. Pease share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page. The screenshot is because I cannot access your admin, of course. The live link can provide much more info (console errors, p.e) than a screenshot.
The requested links are below: THIS IS A LINK TO AN ACTUAL PAGE THAT SHOULD ONLY ALLOW AUTHORIZE.NET PAYMENT: https://crscsafety.com/events/osha-7000-osha-training-guidelines-for-safe-patient-handling-2/ LINK TO SCREENSHOT OF GATEWAY SELECTION TOOL: https://crscsafety.com/wp-content/uploads/2020/09/gateway-selection-tool.png As an additional note; when I’m adding an event, WP event Manager won’t let me publish the event until I have selected at least one of the payment options. The website is in test mode if you want to try to enter a test transaction. According to the gateway settings of the Above link you should not be able to pay with a purchase order, only a credit card, so please try to checkout with a purchase order. Thank you, Please let me know if you need more info.
Your question can have two different answers… Do you want to have attendees only have the Aurthorize.net option for all your events? If so, you do not need this add-on. If you are using one single gateway for all your events, make sure that that one (Authorize.net, in your case)is the only activated one by simply going to Dashboard -> Events -> Payment Gateways and deactivate “Offline” using the inline action, shown on mouse-over. https://paste.pics/e2b19b1caa4f0bc801691dfbbfe7e96f Even if the Offline gateway is deactivated in these settings, an Admin can still add a manual booking (automatically using the Offline Gateway) here: https://paste.pics/283f1c959e6ba2e894f546bea5d4ffb9 If you meant that you want to disable the Offline Gateway only for specific events (requiring this add-on), please share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page.
Thanks so much for the quick reply.. I’d like for only certain events to ONLY have the ability to pay by credit card. I have set this page to allow only Authorize.net, but both options authorize and pay offline still show up and i only want authorize,net to show up for this event: https://crscsafety.com/events/test927/ Thanks so much 🙂
I’m sorry, but a screenshot of a live page does not allow me to see any errors. Pease share a screenshot of the gateway selection section in that Edit Event Page and a live link to the front-end version of that page. The screenshot is because I cannot access your admin, of course. The live link can provide much more info (console errors, p.e) than a screenshot.
The requested links are below: THIS IS A LINK TO AN ACTUAL PAGE THAT SHOULD ONLY ALLOW AUTHORIZE.NET PAYMENT: https://crscsafety.com/events/osha-7000-osha-training-guidelines-for-safe-patient-handling-2/ LINK TO SCREENSHOT OF GATEWAY SELECTION TOOL: https://crscsafety.com/wp-content/uploads/2020/09/gateway-selection-tool.png As an additional note; when I’m adding an event, WP event Manager won’t let me publish the event until I have selected at least one of the payment options. The website is in test mode if you want to try to enter a test transaction. According to the gateway settings of the Above link you should not be able to pay with a purchase order, only a credit card, so please try to checkout with a purchase order. Thank you, Please let me know if you need more info.