Source evidence

Incorrect CSRF token

Chat Bro Live Group Chat · support · 2017-01-30T00:25:00+00:00

Chat Bro Live Group Chat plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 26 rows with source links

23.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

20 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

djkfunk resolved

First, great plugin – the best self-hosted chat I have tested yet. My issue is, when I log out as site Admin and try to log into chat using Facebook, I get the error message: {“error”:”Incorrect CSRF token”,”type”:”IncorrectCsrfToken”} I thought maybe it was my cookie settings or a conflict with Adblocker in Firefox – so I enabled all cookies and disabled Adblocker on Facebook and on my site – but still the same result. I also tried cleaning out my web cache with CCleaner just in case there was some sort of conflict here…. Any thoughts? This topic was modified 9 years, 4 months ago by djkfunk . Same problem here, nightmare on an otherwise great plugin! It makes it unusable as there’s no option to deactivate the FB login option (same problem with Google+ too btw) Thanks Terry Hello. Thank you for reporting issue. It is fixed in version 2.0.3. Please upgrade. Regards Nikolay Works perfectly now – thank you! 🙂

Commercial Context

Opportunity

support triage and conversation operations

Chat support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage chat questions, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Incorrect CSRF token: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Incorrect CSRF token First, great plugin – the best self-hosted chat I have tested yet.

Affected feature: cache

bugs compatibility missing feature reliable

Plugin

API

Chat Bro Live Group Chat

100 active installs · 38.1K downloads · rating 88.0

chat chat plugin chat widget live chat telegram chat

Comments

3 shown

TerryMitchell 2017-01-30T15:03:00+00:00

Same problem here, nightmare on an otherwise great plugin! It makes it unusable as there’s no option to deactivate the FB login option (same problem with Google+ too btw) Thanks Terry

ChatBro 2017-02-02T12:08:00+00:00

Hello. Thank you for reporting issue. It is fixed in version 2.0.3. Please upgrade. Regards Nikolay

djkfunk 2017-02-05T17:15:00+00:00

Works perfectly now – thank you! 🙂