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JustTables – WooCommerce Product Table · support · 2024-05-16T21:04:00+00:00

mixedsentiment
mediumseverity
0.78relevance
4replies
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support
kyledoesit resolved
I have set up a table for a specific tag but it is still displaying items that have no tag. I only have one tag at the moment. Do I need the pro version for this to only show that specific tag? https://nimb.ws/Ex9pX7H This topic was modified 2 years ago by kyledoesit . Hi @kyledoesit , Thank you for using JustTables. We are extremely sorry to hear about the inconvenience caused. The issue you are experiencing should not be happening and might be due to a configuration error or another problem. Could you please create a support ticket at https://woolentor.com/contact/ with the details? One of our dedicated support agents will assist you directly to provide a meaningful solution. Best regards, Nazmul Thank you for your reply I’ll do that now! I figured out the issue, I was using the slug instead of the ID number and it appears to be working properly now. Thank you again! Hi @kyledoesit , Thank you for the update. I’m glad to hear you were able to resolve the issue. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Best regards, Nazmul

Comments

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Nazmul Huda 2024-05-19T03:38:00+00:00

Hi @kyledoesit , Thank you for using JustTables. We are extremely sorry to hear about the inconvenience caused. The issue you are experiencing should not be happening and might be due to a configuration error or another problem. Could you please create a support ticket at https://woolentor.com/contact/ with the details? One of our dedicated support agents will assist you directly to provide a meaningful solution. Best regards, Nazmul

kyledoesit 2024-05-20T17:50:00+00:00

Thank you for your reply I’ll do that now!

kyledoesit 2024-05-20T20:52:00+00:00

I figured out the issue, I was using the slug instead of the ID number and it appears to be working properly now. Thank you again!

Nazmul Huda 2024-05-21T03:13:00+00:00

Hi @kyledoesit , Thank you for the update. I’m glad to hear you were able to resolve the issue. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Best regards, Nazmul