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Import CSV Didn’t work

CSV Importer · support · 2024-11-23T21:12:00+00:00

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support
Frank resolved
It’s a new install on a localhost using xampp I installed the plugin and ran CSV Importer in the Tools directory. Import as draft unchecked Parent category uncategorized Upload file I chose the file to import. File size is 89.5 MB After I click on IMPORT . the screen on the right of the dashboard menu goes grey. there is a spinning icon on the tab for about 1 minute, then nothing happens. Hi @phasar40 , That’s a pretty big file, so it’s likely that you’re hitting a server timeout. You can ask your host to confirm that and log it for you – see https://www.wpallimport.com/documentation/terminated-imports-exports/#check-server-error-log . They should be able to adjust the setting that’s causing the timeout for you. It;s running on Xampp localhost I changed max_execution_time to 240 and it still stalls out after less than a minute Hi @phasar4, It;s running on Xampp localhost Apologies for overlooking that. I changed max_execution_time to 240 and it still stalls out after less than a minute It sounds like it might be a memory limit then. Since it’s on localhost, please follow the instructions here: https://www.wpallimport.com/documentation/terminated-imports-exports/#host-wont-help . I installed Debug Bar and Debug Bar Console. This is the error I got Fatal Error: Allowed memory size of 943718400 bytes exhausted (tried to allocate 2048 bytes) in C:\xampp\htdocs\recipes\wp-content\plugins\csv-importer\file_csv_Datasource\Datasource.php on line 453 Hi @phasar40 , In that case, you’d need to raise the memory limit on your server to avoid the error. I increased memory_limit= to 5000M and I’m still getting the same error Hi @phasar40 , Can you please open a support request at http://www.wpallimport.com/support/ about this? We’ll need to run tests with your data to advise further.

Comments

8 shown
WP All Import 2024-11-24T17:06:00+00:00

Hi @phasar40 , That’s a pretty big file, so it’s likely that you’re hitting a server timeout. You can ask your host to confirm that and log it for you – see https://www.wpallimport.com/documentation/terminated-imports-exports/#check-server-error-log . They should be able to adjust the setting that’s causing the timeout for you.

Frank 2024-11-24T21:18:00+00:00

It;s running on Xampp localhost

Frank 2024-11-24T22:02:00+00:00

I changed max_execution_time to 240 and it still stalls out after less than a minute

WP All Import 2024-11-25T19:51:00+00:00

Hi @phasar4, It;s running on Xampp localhost Apologies for overlooking that. I changed max_execution_time to 240 and it still stalls out after less than a minute It sounds like it might be a memory limit then. Since it’s on localhost, please follow the instructions here: https://www.wpallimport.com/documentation/terminated-imports-exports/#host-wont-help .

Frank 2024-11-26T08:54:00+00:00

I installed Debug Bar and Debug Bar Console. This is the error I got Fatal Error: Allowed memory size of 943718400 bytes exhausted (tried to allocate 2048 bytes) in C:\xampp\htdocs\recipes\wp-content\plugins\csv-importer\file_csv_Datasource\Datasource.php on line 453

WP All Import 2024-11-27T21:50:00+00:00

Hi @phasar40 , In that case, you’d need to raise the memory limit on your server to avoid the error.

Frank 2024-11-27T23:34:00+00:00

I increased memory_limit= to 5000M and I’m still getting the same error

WP All Import 2024-11-29T19:54:00+00:00

Hi @phasar40 , Can you please open a support request at http://www.wpallimport.com/support/ about this? We’ll need to run tests with your data to advise further.