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review · 5 starsUPDATE : I apologize for leaving a review instead of a support thread. I’ve added one now – https://wordpress.org/support/topic/critical-error-activation/ I’ll change the rating to 5 because I don’t want to unfairly drag the rating down. Original post : It caused a critical error on my entire site as soon as I visited the plugin’s settings page. This topic was modified 2 years, 8 months ago by Ed Shway . This topic was modified 2 years, 8 months ago by Ed Shway .
Hi, thank you for reaching out to us and we apologize for any inconvenience caused. Could you please specify the exact issue you are facing with the plugin? Sharing a short video or screenshot illustrating the issue would be very helpful for us to understand and investigate the problem on our end, enabling us to provide you with a better resolution.
Hello, Thank you for getting back to me so soon. I will later today. I have now realized I shouldn’t have posted a 1 star review and posted in the support section. Is there a way to delete reviews from my end? I can’t seem to find any option for this.
Hi there, you cannot delete your comment, but you can modify it. We kindly request you to create a support forum thread. We’ll promptly address your issue, and then you can update your review based on your experience.
Hi, thank you for reaching out to us and we apologize for any inconvenience caused. Could you please specify the exact issue you are facing with the plugin? Sharing a short video or screenshot illustrating the issue would be very helpful for us to understand and investigate the problem on our end, enabling us to provide you with a better resolution.
Hello, Thank you for getting back to me so soon. I will later today. I have now realized I shouldn’t have posted a 1 star review and posted in the support section. Is there a way to delete reviews from my end? I can’t seem to find any option for this.
Hi there, you cannot delete your comment, but you can modify it. We kindly request you to create a support forum thread. We’ll promptly address your issue, and then you can update your review based on your experience.