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Source evidence

Images removed when updating

Custom Post Carousels with Owl · support · 2022-02-10T12:49:00+00:00

Custom Post Carousels with Owl plugin evidence original source source API
mixedsentiment
mediumseverity
0.72relevance
6replies
Evidence linked to opportunitycommercial context

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27.3% of this page's analysis has direct source links.

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Conversation

support
raphaelvallauri resolved
Hi, I use this plugin for several month but I recently encountered an issue when uploading images. In the back-office, when I upload images on a carousel it appears correctly but when I publish/update the page, it all disapear. Here’s a video of the issue : http://clients.raphaelvallauri.fr/owl-slide-issue.mov I assume it might be an issue with the new wordpress version but if someone has already known this trouble I’ll be thankfull to have the solution ! @raphaelvallauri I can’t view your movie. Can you share a link to the website? The plugin is fully tested on WP 5.9, so this is not the problem. Hi Howard, Thanks for your fast answer. Here’s the type of page where there’s a carousel (it’s a bit down the page when you’ll see a single centered image) : https://www.osmonde.co/maisons/maisons-partagees-de-brens/?submit=consulter%20la%20maison%20s%C3%A9lectionn%C3%A9e As I can’t edit carousel there’s only a single image that remains (the carousel would disapear if I update in back-office). I convert the video in another format, may you should see it this time : http://clients.raphaelvallauri.fr/owl-slide-issue.m4v I see. I’ll have a fix for you soon. @thehowarde Thank you very much ! Hi @raphaelvallauri Please download version 1.4.5 from wordpress, or update via your Plugins Admin. This should resolve the issue. Hi @thehowarde , It definitly works, thank you so much, you save my day 😉 ! Have a good weekend !

Comments

6 shown
thehowarde 2022-02-10T15:22:00+00:00

@raphaelvallauri I can’t view your movie. Can you share a link to the website? The plugin is fully tested on WP 5.9, so this is not the problem.

raphaelvallauri 2022-02-10T15:36:00+00:00

Hi Howard, Thanks for your fast answer. Here’s the type of page where there’s a carousel (it’s a bit down the page when you’ll see a single centered image) : https://www.osmonde.co/maisons/maisons-partagees-de-brens/?submit=consulter%20la%20maison%20s%C3%A9lectionn%C3%A9e As I can’t edit carousel there’s only a single image that remains (the carousel would disapear if I update in back-office). I convert the video in another format, may you should see it this time : http://clients.raphaelvallauri.fr/owl-slide-issue.m4v

thehowarde 2022-02-10T15:39:00+00:00

I see. I’ll have a fix for you soon.

raphaelvallauri 2022-02-10T15:46:00+00:00

@thehowarde Thank you very much !

thehowarde 2022-02-10T16:14:00+00:00

Hi @raphaelvallauri Please download version 1.4.5 from wordpress, or update via your Plugins Admin. This should resolve the issue.

raphaelvallauri 2022-02-11T12:19:00+00:00

Hi @thehowarde , It definitly works, thank you so much, you save my day 😉 ! Have a good weekend !