WPIntell

Source evidence

Image Comparison Block Bug

Gutenberg Essential Blocks – Page Builder for Gutenberg Blocks & Patterns · support · 2025-08-17T12:45:00+00:00

complaintsentiment
mediumseverity
0.55relevance
6replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 35 rows with source links

14.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

30 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
netguru888 resolved
This is on mobile phone. For the Image Comparison Block, when the setting is set to vertical mode: The handle line cannot be “grabbed” and dragged. It will only go the the point you touch. In horizontal mode, it is fine. Hello @netguru888 Thank you for reaching out and sharing the details about the Image Comparison Block. I understand that on mobile devices, when the block is set to vertical mode , the handle line cannot be smoothly dragged and only moves to the point you touch. It’s good to hear that horizontal mode is working as expected. We have informed our development team about this behavior, and they are looking into it. While I don’t have an exact timeline for the fix, please rest assured that once I get the info from the dev team I will update you. We truly appreciate your patience and feedback, as it helps us improve the plugin for all users. Warm regards, Hello @netguru888 I am writing to update you regarding the Image comparison blocks not working properly in vertical mode (both ends). Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin. Here is the dev version: https://d.pr/f/0TRgpg You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website. Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website. Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can. We will conduct testing on this and release it in our upcoming version shortly. Until then, we kindly request that you refrain from updating your plugins version. We will notify you once the fix is released, at which point you can update and obtain the fix in the production version. Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns. Best regards, Hi there @netguru888 Greetings. Hope you’re doing well. We haven’t received a response since our last reply. Could you please let us know the update? This will help us provide the right assistance and resolve it quickly. We look forward to your response. Thank you. Thanks for the update! I will wait for the production version. Hi @netguru888 Sure! This will be included in the next release, and I will personally update you once it is available. If you are happy with our support, it would mean a lot if you could share a 5-star review. Your feedback truly motivates us to keep improving. 😊 Link to review – https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post Best regards, Hi @netguru888 I wanted to follow up regarding the Image comparison blocks not working properly in vertical mode (both ends). The fix has been released on the latest version of the plugins Essential Blocks plugin. Please update your plugin to the latest version and let me know if you face any issues. To keep improving our service, would you be willing to spare 30 seconds to leave a review? Your feedback is invaluable to us. Thanks in advance! Link to review: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

Comments

6 shown
Zeba Afia Shama 2025-08-18T06:57:00+00:00

Hello @netguru888 Thank you for reaching out and sharing the details about the Image Comparison Block. I understand that on mobile devices, when the block is set to vertical mode , the handle line cannot be smoothly dragged and only moves to the point you touch. It’s good to hear that horizontal mode is working as expected. We have informed our development team about this behavior, and they are looking into it. While I don’t have an exact timeline for the fix, please rest assured that once I get the info from the dev team I will update you. We truly appreciate your patience and feedback, as it helps us improve the plugin for all users. Warm regards,

Zeba Afia Shama 2025-09-01T10:38:00+00:00

Hello @netguru888 I am writing to update you regarding the Image comparison blocks not working properly in vertical mode (both ends). Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin. Here is the dev version: https://d.pr/f/0TRgpg You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website. Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website. Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can. We will conduct testing on this and release it in our upcoming version shortly. Until then, we kindly request that you refrain from updating your plugins version. We will notify you once the fix is released, at which point you can update and obtain the fix in the production version. Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns. Best regards,

Zeba Afia Shama 2025-09-04T08:36:00+00:00

Hi there @netguru888 Greetings. Hope you’re doing well. We haven’t received a response since our last reply. Could you please let us know the update? This will help us provide the right assistance and resolve it quickly. We look forward to your response. Thank you.

netguru888 2025-09-05T04:39:00+00:00

Thanks for the update! I will wait for the production version.

Zeba Afia Shama 2025-09-11T06:18:00+00:00

Hi @netguru888 Sure! This will be included in the next release, and I will personally update you once it is available. If you are happy with our support, it would mean a lot if you could share a 5-star review. Your feedback truly motivates us to keep improving. 😊 Link to review – https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post Best regards,

Zeba Afia Shama 2025-10-06T06:01:00+00:00

Hi @netguru888 I wanted to follow up regarding the Image comparison blocks not working properly in vertical mode (both ends). The fix has been released on the latest version of the plugins Essential Blocks plugin. Please update your plugin to the latest version and let me know if you face any issues. To keep improving our service, would you be willing to spare 30 seconds to leave a review? Your feedback is invaluable to us. Thanks in advance! Link to review: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post