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supportHi, all the icons are not showing anymore. Only signs like this:ॸ Can you help? [ redundant link removed ] PHP Version is 7.4.x Thanks! This topic was modified 4 years, 6 months ago by Jan Dembowski . The page I need help with: [ log in to see the link]
Hi there. Have you updated the Divi theme lately? Do you have the latest version of the WP and Divi Icons plugin? Additionally, please follow these instructions: In your WordPress Dashboard, navigate to Tools >> Site Health. Click on the “Info” tab. Then click on the “Copy site info to clipboard” button Paste the copied information on your response message. See this demo: https://www.loom.com/share/4f6556809658494a9cdd764542fa2644 ` Warmly,
Hi. Yes, I have updated all. Here is my site info: ### wp-core ### version: 5.8.2 site_language: de_DE user_language: de_DE timezone: Europe/Berlin permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: closed environment_type: production user_count: 3 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage wordpress_size: loading... uploads_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/uploads uploads_size: loading... themes_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/themes themes_size: loading... plugins_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading... ### wp-active-theme ### name: Divi (Divi) version: 4.14.2 author: Elegant Themes author_website: http://www.elegantthemes.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets theme_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/themes/Divi ### wp-themes-inactive (1) ### Twenty Twenty-One: version: 1.4, author: WordPress-Team ### wp-mu-plugins (1) ### ET Support Center :: Must-Use Plugins Autoloader: author: Elegant Themes, version: (undefined) ### wp-plugins-active (40) ### Add From Server: version: 3.4.5, author: Dion Hulse Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic All-in-One Event Calendar by Time.ly: version: 3.0.0, author: Time.ly Network Inc. Better Search Replace: version: 1.3.4, author: Delicious Brains Bloom: version: 1.3.12, author: Elegant Themes Borlabs Cookie - Cookie Opt-in: version: 2.2.42, author: Benjamin A. Bornschein, Borlabs Broken Link Checker: version: 1.11.16, author: WPMU DEV BSK Gravity Forms Custom Validation: version: 1.4, author: BannerSky.com Buch Frage Caldera Forms Field Validator: author: (undefined), version: (undefined) Caldera Forms: version: 1.9.5, author: Caldera Forms Catch IDs: version: 2.4, author: Catch Plugins Digistore24: version: 2.39, author: Christian Neise Divi Booster: version: 3.6.8, author: Dan Mossop Divi Overlays: version: 2.9.6.5, author: Divi Life — Tim Strifler DIVI Section Enhancer: version: 2.7.6, author: Miguras DiviTorque: version: 3.1.1, author: DiviTorque Download Attachments: version: 1.2.24, author: dFactory Expand Divi: version: 1.6.0, author: Faycal Boutam Facebook Comments by Vivacity: version: 1.4.1, author: Vivacity Infotech Pvt. Ltd. Gravity Forms: version: 2.5.15, author: Gravity Forms Gravity Forms GetResponse Add-On: version: 1.6, author: Gravity Forms Launcher: version: 1.0.11, author: MyThemeShop PB MailCrypt - AntiSpam Email Encryption: version: 3.1.0, author: Pascal Bajorat Post SMTP: version: 2.0.23, author: Yehuda Hassine Post Types Order: version: 1.9.5.7, author: Nsp Code Recent Posts Widget Extended: version: 1.1.0, author: Idenovasi Redirection: version: 5.1.3, author: John Godley Restrict Widgets: version: 1.3.1, author: dFactory Shariff Wrapper: version: 4.6.7, author: Jan-Peter Lambeck & 3UU Simple Custom CSS: version: 4.0.5, author: John Regan Sticky Menu (or Anything!) on Scroll: version: 2.31, author: WebFactory Ltd Styles & Layouts Gravity Forms: version: 4.3.4, author: Sushil Kumar Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: version: 2.4.0, author: Supreme Modules UpdraftPlus - Backup/Restore: version: 1.16.66, author: UpdraftPlus.Com, DavidAnderson URL Params: version: 2.2, author: Jeremy B. Shapiro URL Param to Cookie Plugin: version: 1.0, author: Shaheed Abdol WP and Divi Icons: version: 1.4.9, author: Aspen Grove Studios WP Armour - Honeypot Anti Spam: version: 1.8.5, author: Dnesscarkey WP Armour Extended - Honeypot Anti Spam: version: 1.16, author: Dinesh Karki Yoast SEO: version: 17.7.1, author: Team Yoast ### wp-plugins-inactive (18) ### Add Shortcodes Actions And Filters: version: 2.0.9, author: Michael Simpson Advanced Database Cleaner: version: 3.0.3, author: Younes JFR. Cache Enabler: version: 1.8.7, author: KeyCDN Caldera Forms Anti Spam: version: 0.4, author: Yoohoo Plugins Caldera Forms Translation: version: 1.2.1, author: CalderaWP LLC Cookie Params: version: 0.2, author: hypedtext Deadline Funnel: version: 1.4.1, author: Jack Born Divi Icon Expansion Pack: version: 1.0.0, author: Divi Space | an Aspen Grove Studios Company Embed Code - Insert Header & Footer code: version: 2.0.4, author: DesignBombs EZPlayer: version: 1.0.10, author: Said Shiripour GetResponse for WordPress: version: 5.5.17, author: GetResponse Head, Footer and Post Injections: version: 3.2.2, author: Stefano Lissa Header Footer Code Manager: version: 1.1.15, author: 99robots Ninja Forms: version: 3.6.7, author: Saturday Drive Ninja Forms Legacy: version: 3.9.99, author: Saturday Drive Redirect for Bloom by Logic Hop: version: 1.0.2, author: Logic Hop SOGO Add Script Header Footer: version: 3.9, author: orenhav (SOGO) WP Tools Gravity Forms Divi Module (Premium): version: 6.6.1, author: WP Tools ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Nicht verfügbar imagemagick_version: Nicht verfügbar imagick_version: Nicht verfügbar file_uploads: File uploads is turned off post_max_size: 512M upload_max_filesize: 512M max_effective_size: 512 MB max_file_uploads: 50 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.27 ### wp-server ### server_architecture: Linux 4.14.132-xenu-he x86_64 httpd_software: Apache php_version: 7.4.26-he.0 64bit php_sapi: apache2handler max_input_variables: 1000 time_limit: 300 memory_limit: 256M max_input_time: 300 upload_max_filesize: 512M php_post_max_size: 512M curl_version: 7.64.0 OpenSSL/1.1.1d suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.35-38-log client_version: mysqlnd 7.4.26-he.0 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content WP_PLUGIN_DIR: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/plugins WP_MEMORY_LIMIT: 512M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable
Hello, icons are displaying fine for me: https://imgur.com/a/Z9tnj0V in chrome, firefox, and safari. Were you able to fix the issue or am I missing something?
Hi, I found out that the divi booster plugin is creating the problem, but I cannot find out why the problem is still here on the main page: https://www.koerpererwachen.com/
Hi there. What section on the homepage do you mean?
Hi there. Have you updated the Divi theme lately? Do you have the latest version of the WP and Divi Icons plugin? Additionally, please follow these instructions: In your WordPress Dashboard, navigate to Tools >> Site Health. Click on the “Info” tab. Then click on the “Copy site info to clipboard” button Paste the copied information on your response message. See this demo: https://www.loom.com/share/4f6556809658494a9cdd764542fa2644 ` Warmly,
Hi. Yes, I have updated all. Here is my site info: ### wp-core ### version: 5.8.2 site_language: de_DE user_language: de_DE timezone: Europe/Berlin permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: closed environment_type: production user_count: 3 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage wordpress_size: loading... uploads_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/uploads uploads_size: loading... themes_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/themes themes_size: loading... plugins_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading... ### wp-active-theme ### name: Divi (Divi) version: 4.14.2 author: Elegant Themes author_website: http://www.elegantthemes.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, custom-background, automatic-feed-links, post-thumbnails, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets theme_path: /is/htdocs/wp11228999_0ZDEFHC3PB/www/achtsamkeitsmassage/wp-content/themes/Divi ### wp-themes-inactive (1) ### Twenty Twenty-One: version: 1.4, author: WordPress-Team ### wp-mu-plugins (1) ### ET Support Center :: Must-Use Plugins Autoloader: author: Elegant Themes, version: (undefined) ### wp-plugins-active (40) ### Add From Server: version: 3.4.5, author: Dion Hulse Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic All-in-One Event Calendar by Time.ly: version: 3.0.0, author: Time.ly Network Inc. Better Search Replace: version: 1.3.4, author: Delicious Brains Bloom: version: 1.3.12, author: Elegant Themes Borlabs Cookie - Cookie Opt-in: version: 2.2.42, author: Benjamin A. Bornschein, Borlabs Broken Link Checker: version: 1.11.16, author: WPMU DEV BSK Gravity Forms Custom Validation: version: 1.4, author: BannerSky.com Buch Frage Caldera Forms Field Validator: author: (undefined), version: (undefined) Caldera Forms: version: 1.9.5, author: Caldera Forms Catch IDs: version: 2.4, author: Catch Plugins Digistore24: version: 2.39, author: Christian Neise Divi Booster: version: 3.6.8, author: Dan Mossop Divi Overlays: version: 2.9.6.5, author: Divi Life — Tim Strifler DIVI Section Enhancer: version: 2.7.6, author: Miguras DiviTorque: version: 3.1.1, author: DiviTorque Download Attachments: version: 1.2.24, author: dFactory Expand Divi: version: 1.6.0, author: Faycal Boutam Facebook Comments by Vivacity: version: 1.4.1, author: Vivacity Infotech Pvt. Ltd. Gravity Forms: version: 2.5.15, author: Gravity Forms Gravity Forms GetResponse Add-On: version: 1.6, author: Gravity Forms Launcher: version: 1.0.11, author: MyThem...
Hello, icons are displaying fine for me: https://imgur.com/a/Z9tnj0V in chrome, firefox, and safari. Were you able to fix the issue or am I missing something?
Hi, I found out that the divi booster plugin is creating the problem, but I cannot find out why the problem is still here on the main page: https://www.koerpererwachen.com/
Hi there. What section on the homepage do you mean?