Source evidence

Icons do Not Display

Custom Icons for Elementor and WPBakery · support · 2024-02-07T01:05:00+00:00

Custom Icons for Elementor and WPBakery plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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4 / 32 rows with source links

12.5% of this page's analysis has direct source links.

0 build-decision rows missing links

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28 rows with no attached evidence

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Conversation

support

jaisson91 resolved

I got some Problems with the plugin of Consulting theme. The costum Icons plugin dosent works. I cannot Import any Icons. The stm icons which are basicly include are just blank. Please help me and I Tried all to fix this Problem…. http://west-medical-sanitaetsdienste.de/wp-content/uploads/2024/02/Screenshot_20240207-020355_Samsung-Internet.jpg Please help me….. Regards The page I need help with: [ log in to see the link] http://Www.west-medical-sanitaetsdienste.de Hello, Thank you for contacting us First of all the plugins working fine when proper icons set is generated from Icon Moon service. Moreover, you have a consulting theme where this plugin comes in demo import. On-site SSL is not installed properly and there is a mixed content issue. Kindly note this is not the problem of the Consulting or plugin. Here are the useful links which will help to resolve the mixed content issue https://web.dev/articles/what-is-mixed-content https://web.dev/articles/fixing-mixed-content If you have any further questions, please do not hesitate to contact us by creating a support ticket https://support.stylemixthemes.com/tickets/new Thanks, Jacob, Support Team Hey Jacob, First of All thanks for the Fast response of my topic. So I did slove the Problem, It Was quite simple. thank you so much for give me the right answers due that links you Provide. But there is a last question, can you post this solution inside the Doc of the Theme? So it’s maybe helpful for other Users too. Best Regards.

Commercial Context

Opportunity

agency visual QA and update safety

Icons visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect icons layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Icons do Not Display: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: Icons do Not Display I got some Problems with the plugin of Consulting theme.

Affected feature: import

bugs compatibility support migration

Plugin

API

Custom Icons for Elementor and WPBakery

10.0K active installs · 150.7K downloads · rating 100.0

elementor elementor icon fontello icon icons

Comments

3 shown

jaisson91 2024-02-07T20:59:00+00:00

http://Www.west-medical-sanitaetsdienste.de

jacobstylemixthemes 2024-02-10T13:44:00+00:00

Hello, Thank you for contacting us First of all the plugins working fine when proper icons set is generated from Icon Moon service. Moreover, you have a consulting theme where this plugin comes in demo import. On-site SSL is not installed properly and there is a mixed content issue. Kindly note this is not the problem of the Consulting or plugin. Here are the useful links which will help to resolve the mixed content issue https://web.dev/articles/what-is-mixed-content https://web.dev/articles/fixing-mixed-content If you have any further questions, please do not hesitate to contact us by creating a support ticket https://support.stylemixthemes.com/tickets/new Thanks, Jacob, Support Team

jaisson91 2024-02-11T06:08:00+00:00

Hey Jacob, First of All thanks for the Fast response of my topic. So I did slove the Problem, It Was quite simple. thank you so much for give me the right answers due that links you Provide. But there is a last question, can you post this solution inside the Doc of the Theme? So it’s maybe helpful for other Users too. Best Regards.