Source evidence

I cannot create a chart

Chartify – WordPress Chart Plugin · support · 2025-08-08T11:13:00+00:00

Chartify – WordPress Chart Plugin plugin evidence original source source API

mixedsentiment

mediumseverity

0.66relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 32 rows with source links

12.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

krfaninsights resolved

I am trying to create a simple chart using a CSV file that I want to upload. Nothing works. Each time I do it, the file disappears and all I’m left with is the sample chart. I’m either clearly doing something wrong, or this plugin doesn’t work for some reason, and I can’t fathom it out. I really need to get this sorted out in the next few days. Dear @krfaninsights , Thanks for the topic. Our Support Team is ready to check your case and help you accordingly as soon as possible. They need more information for further investigation of the case. Please contact our Support Team via this form and provide them with the following information for further investigation of the case: The CSV file A short video where the given problem can be displayed. Thank you. I’ve requested a refund as I’ve found a better alternative via Canva. Thanks. Dear @krfaninsights , Thank you for your response. Our Support team has received your request and answered you via email. So, you can check your inbox to find the response by our Support Team and discuss the problem further. Have a nice day!

Commercial Context

Opportunity

data table and stats presentation operations

Charts data presentation QA for publishing accurate tables, charts, and stats without manual rework

Buyer: publishers, analysts, agencies, and data-heavy site owners

Wedge: verify charts data freshness, table rendering, chart accuracy, and export/report output

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: I cannot create a chart: users show support pain that may indicate a product gap.

Evidence quote: I cannot create a chart I am trying to create a simple chart using a CSV file that I want to upload.

Affected feature: email

support easy reliable support

Plugin

API

Chartify – WordPress Chart Plugin

3.0K active installs · 299.9K downloads · rating 98.0

chart charts graphs pie visualization

Comments

3 shown

Jasmine 2025-08-08T12:54:00+00:00

Dear @krfaninsights , Thanks for the topic. Our Support Team is ready to check your case and help you accordingly as soon as possible. They need more information for further investigation of the case. Please contact our Support Team via this form and provide them with the following information for further investigation of the case: The CSV file A short video where the given problem can be displayed. Thank you.

krfaninsights 2025-08-08T12:56:00+00:00

I’ve requested a refund as I’ve found a better alternative via Canva. Thanks.

Jasmine 2025-08-08T13:41:00+00:00

Dear @krfaninsights , Thank you for your response. Our Support team has received your request and answered you via email. So, you can check your inbox to find the response by our Support Team and discuss the problem further. Have a nice day!