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supportThe plugin is installed in version 1.6.3 and in the settings all options are ticked. Nevertheless all users are revealed through the query shown in the title of this support ticket. Any idea and help? The page I need help with: [ log in to see the link]
The most likely reason is you are logged in, try your test again logged out in a private window. ( this is explained in the readme FAQs )
I wouldn’t have asked you if I were logged in and of course I call the WP-website in a private window making sure the cache is empty. You can reproduce the issue yourself anytime on any site with your plugin. Any idea and help ?
i can’t reproduce as you can see from the screen shot, for me I get forbidden can you provide the site info plugins etc. tools > site health > info tab – copy paste
Just to reconfirm, I have tested this now on local as well and can not create the situation you suggest.
Fine – in this case the problem must be on my side – I will investigate further or else simply replace your plugin – this support query can be therefore closed in the meanwhile.
of you haven’t tried it, you can try disabling other plugins and using the default theme. As it may be a conflict.
The most likely reason is you are logged in, try your test again logged out in a private window. ( this is explained in the readme FAQs )
I wouldn’t have asked you if I were logged in and of course I call the WP-website in a private window making sure the cache is empty. You can reproduce the issue yourself anytime on any site with your plugin. Any idea and help ?
i can’t reproduce as you can see from the screen shot, for me I get forbidden can you provide the site info plugins etc. tools > site health > info tab – copy paste
Just to reconfirm, I have tested this now on local as well and can not create the situation you suggest.
Fine – in this case the problem must be on my side – I will investigate further or else simply replace your plugin – this support query can be therefore closed in the meanwhile.
of you haven’t tried it, you can try disabling other plugins and using the default theme. As it may be a conflict.