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supportblog: http://www.werun4all.nl When I activate this plugin, I get an HTTP error when I try to upload an image to the media library. The same problem occurs with similar plugins like the Image Rotation Fixer.
Hi willemb2, Could yo please share more details about this HTTP error you’re getting? What’s the error code/message? Bishoy
When trying to reproduce the problem I found that it only occurs with pictures taken in portrait mode with a Sony Xperia Z5 Compact. When I try to upload those, the progress bar goes to 100%, but then I get just “HTTP error” with a red bar in front of it. No further codes or details. The image does not appear in the media library. With other images there is no problem. When I disable the plugin, I also have no problem uploading pictures from the Z5 Compact. Weird. I have uploaded several images with the “Orientation – Right top” EXIF property from non-iOS camera’s, but your plugin doesn’t seem correct those: “Woohoo! You don’t have any broken images!”
The plugin can only detect images taken on iOS cameras. Could you please send me an image of the original source of the Sony Xperia that’s having this http error so I can investigate it more? Send it to my email: bishoy@outlook.com Thanks!
I had assumed your plugin was looking at the EXIF Orientation property, which Sony and Samsung are using as well. iPhones are only 10% of the market here in The Netherlands currently. So I will have to look for another solution. Just sent you an example of an image that caused the HTTP error.
Sorry, but the plugin currently work for iOS only. I’ll see if I can extend it to support other devices later when I have the capacity, if this issue also happens in Samsung and Sony devices.
Hi willemb2, Could yo please share more details about this HTTP error you’re getting? What’s the error code/message? Bishoy
When trying to reproduce the problem I found that it only occurs with pictures taken in portrait mode with a Sony Xperia Z5 Compact. When I try to upload those, the progress bar goes to 100%, but then I get just “HTTP error” with a red bar in front of it. No further codes or details. The image does not appear in the media library. With other images there is no problem. When I disable the plugin, I also have no problem uploading pictures from the Z5 Compact. Weird. I have uploaded several images with the “Orientation – Right top” EXIF property from non-iOS camera’s, but your plugin doesn’t seem correct those: “Woohoo! You don’t have any broken images!”
The plugin can only detect images taken on iOS cameras. Could you please send me an image of the original source of the Sony Xperia that’s having this http error so I can investigate it more? Send it to my email: bishoy@outlook.com Thanks!
I had assumed your plugin was looking at the EXIF Orientation property, which Sony and Samsung are using as well. iPhones are only 10% of the market here in The Netherlands currently. So I will have to look for another solution. Just sent you an example of an image that caused the HTTP error.
Sorry, but the plugin currently work for iOS only. I’ll see if I can extend it to support other devices later when I have the capacity, if this issue also happens in Samsung and Sony devices.