Source evidence

HTTP error when uploading

Kraken.io Image Optimizer · support · 2018-01-03T17:24:00+00:00

Kraken.io Image Optimizer plugin evidence original source source API

complaintsentiment

highseverity

0.96relevance

2replies

Evidence linked to opportunitycommercial context

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Conversation

support

Matt unresolved

When uploading images of any size, I’m getting an HTTP error once the upload completes (screenshot: https://i.imgur.com/7WqrLly.png ) Interestingly the image is in fact uploading and optimizing, but this error message is confusing to users. Could someone look into this please? Hello @mazk , I have the exact same issue. Looking forward to a fix. J. [14-Jan-2018 09:57:36 UTC] PHP Fatal error: Uncaught Error: Call to undefined function curl_init() in /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php:65 Stack trace: #0 /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php(50): Kraken->request(Array, 'https://api.kra...', 'upload') #1 /var/www/html/wp-content/plugins/kraken-image-optimizer/kraken.php(1171): Kraken->upload(Array) #2 /var/www/html/wp-content/plugins/kraken-image-optimizer/kraken.php(1273): Wp_Kraken->optimize_image('/var/www/html/w...', 'lossy') #3 /var/www/html/wp-includes/class-wp-hook.php(288): Wp_Kraken->optimize_thumbnails(Array) #4 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #5 /var/www/html/wp-admin/includes/image.php(293): apply_filters('wp_generate_att...', Array, 11506) #6 /var/www/html/wp-admin/includes/media.php(384): wp_generate_attachment_metadata(11506, '/var/www/html/w...') #7 /var/www/html/wp-admin/includes/ajax-actions.php(2113): media_handle_upload('async-upload', '11505', Array) #8 /var/www/ht in /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php on line 65 This is the error I got in the log. Curl is installed and working though.

Commercial Context

Opportunity

performance monitoring and client reporting

Image Optimizer speed regression monitoring for keeping sites fast and proving optimization work

Buyer: site owners, agencies, and maintenance teams

Wedge: detect image optimizer slowdowns, cache conflicts, asset regressions, and client-report impact

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: HTTP error when uploading: users show bugs, compatibility, setup pain that may indicate a product gap.

Evidence quote: HTTP error when uploading When uploading images of any size, I’m getting an HTTP error once the upload completes (screenshot: https://i.imgur.com/7WqrLly.png ) Interestingly the image is in fact uploading and optimizing, but this error message is confusing to users.

Affected feature: api

bugs compatibility setup api

Plugin

API

Kraken.io Image Optimizer

9.0K active installs · 402.9K downloads · rating 90.0

anigif compress image exif image optimizer image resize

Comments

2 shown

Jacques Letesson 2018-01-14T09:48:00+00:00

Hello @mazk , I have the exact same issue. Looking forward to a fix. J.

Jacques Letesson 2018-01-14T10:10:00+00:00

[14-Jan-2018 09:57:36 UTC] PHP Fatal error: Uncaught Error: Call to undefined function curl_init() in /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php:65 Stack trace: #0 /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php(50): Kraken->request(Array, 'https://api.kra...', 'upload') #1 /var/www/html/wp-content/plugins/kraken-image-optimizer/kraken.php(1171): Kraken->upload(Array) #2 /var/www/html/wp-content/plugins/kraken-image-optimizer/kraken.php(1273): Wp_Kraken->optimize_image('/var/www/html/w...', 'lossy') #3 /var/www/html/wp-includes/class-wp-hook.php(288): Wp_Kraken->optimize_thumbnails(Array) #4 /var/www/html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #5 /var/www/html/wp-admin/includes/image.php(293): apply_filters('wp_generate_att...', Array, 11506) #6 /var/www/html/wp-admin/includes/media.php(384): wp_generate_attachment_metadata(11506, '/var/www/html/w...') #7 /var/www/html/wp-admin/includes/ajax-actions.php(2113): media_handle_upload('async-upload', '11505', Array) #8 /var/www/ht in /var/www/html/wp-content/plugins/kraken-image-optimizer/lib/Kraken.php on line 65 This is the error I got in the log. Curl is installed and working though.