Source evidence

HTTP ERROR 500

SNORDIAN's H5PxAPIkatchu · support · 2021-10-05T12:00:00+00:00

SNORDIAN's H5PxAPIkatchu plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

4replies

Evidence onlycommercial context

Proof Health

Open evidence

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Conversation

support

nicbin resolved

Hi! after a couple days, when i try to get into the plugin to see results but an HTTP ERROR 500 appears. Works fine 3 o 4 days, but on day 5 that error dont let me see anything, so i have to reinstall the plugin and start again (losing all the registers). How can i fix that? Thx! Hi @nicbin ! An HTTP response code of 500 is a very general error message. Your server is telling you that if failed – but that it doesn’t know why. Neither do I (without more detailed information). You’d want to check your PHP error log file for problems related to H5PxAPIkatchu. Best, Oliver @nicbin Have you already had time to check the PHP error log for hints? @nicbin Just checking up on this one. Have you checked your PHP log or whether the issue persists with the latest version of the plugin? Closing this due to lack of response.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: HTTP ERROR 500: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: HTTP ERROR 500 Hi!

Affected feature: form

bugs compatibility support setup

Plugin

API

SNORDIAN's H5PxAPIkatchu

500 active installs · 20.4K downloads · rating 100.0

h5p xapi

Comments

4 shown

otacke 2021-10-05T12:04:00+00:00

Hi @nicbin ! An HTTP response code of 500 is a very general error message. Your server is telling you that if failed – but that it doesn’t know why. Neither do I (without more detailed information). You’d want to check your PHP error log file for problems related to H5PxAPIkatchu. Best, Oliver

otacke 2021-10-12T11:28:00+00:00

@nicbin Have you already had time to check the PHP error log for hints?

otacke 2022-01-25T14:31:00+00:00

@nicbin Just checking up on this one. Have you checked your PHP log or whether the issue persists with the latest version of the plugin?

otacke 2022-01-31T09:34:00+00:00

Closing this due to lack of response.