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How does it work in a multisite

Backuply – Backup, Restore, Migrate and Clone · support · 2023-06-20T03:48:00+00:00

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Opeyemi Timothy unresolved
Does it backs up the whole multisite installation or the individual subsites? How does it really work with multisite? I did not see any specific multisite control in the network admin area. Thanks in advance for your reply. Hello @sirotwo So it backups whole Network, which means it will back up all websites. You can backup from any network site and it will backup the whole multisite install. Regards, Backuply Team Okay so how do I clone a website to another domain? It seems there is no way to do that with the plugin. Hello, Yes, we are sorry to say that as of now there is no way to clone a single site out of network site. Regards, Backuply Team No, I’m talking about migration/clone generally, its not working. I want to migrate the whole network. And or other single websites. But nothing is working. Hello @sirotwo Okay, would you please tell what issue you are facing or at what point is it getting stuck? Regards, Backuply Team I followed the migration process of connecting to the same Google drive, but the backup will not sync to the new site. Therefore no backup to restore. Hello, So when you sync does it gets stuck at loading or does it refreshes the page? Regards, Backuply Team When I sync for backups they don’t appear on the new site. Even when I create a path for the new website in google drive and copy the backup to it. Hello, Would you please check if you have the info file where you have uploaded the file in Google Drive. The info file will have similar name to the backup just the extension will be .info. Regards, Backuply Team Yes the info file is there. Could it be that migration to a different domain is not supported? Hello, Syncing is independent of migration so it should work irrespective of if it’s migration or restoration. Will it be possible for you to create a ticket https://softaculous.deskuss.com/open.php?topicId=17 so we can look at the issue? Regards, Backuply Team If you have tried reproducing the issue and it worked perfectly, please let me know. Then I will try it once more and if it doesn’t work I will open a ticket. Hello, Yes, I have tried reproducing the issue and the sync is working without any issue for us. Regards, Backuply Team Have you tried it in a multisite? Perhaps, it doesn’t work in a multisite. I’m genuinely sorry for wasting your time, I never knew I specified a path for the origin website. So one must use the same path on the destination website. Thanks for your time. But it got stucked, at this point. what could be the proble View post on imgur.com Hello, Sorry for the inconvenience caused. From the screenshot, it looks like, some fatal error happened while restoring the database. I would suggest you check the error logs, that will help know why it exactly happened. Regards, Backuply Team

Comments

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Backuply 2023-06-20T08:05:00+00:00

Hello @sirotwo So it backups whole Network, which means it will back up all websites. You can backup from any network site and it will backup the whole multisite install. Regards, Backuply Team

Opeyemi Timothy 2023-06-26T10:25:00+00:00

Okay so how do I clone a website to another domain? It seems there is no way to do that with the plugin.

Backuply 2023-06-26T15:59:00+00:00

Hello, Yes, we are sorry to say that as of now there is no way to clone a single site out of network site. Regards, Backuply Team

Opeyemi Timothy 2023-06-26T16:45:00+00:00

No, I’m talking about migration/clone generally, its not working. I want to migrate the whole network. And or other single websites. But nothing is working.

Backuply 2023-06-27T06:42:00+00:00

Hello @sirotwo Okay, would you please tell what issue you are facing or at what point is it getting stuck? Regards, Backuply Team

Opeyemi Timothy 2023-06-27T06:45:00+00:00

I followed the migration process of connecting to the same Google drive, but the backup will not sync to the new site. Therefore no backup to restore.

Backuply 2023-06-27T07:07:00+00:00

Hello, So when you sync does it gets stuck at loading or does it refreshes the page? Regards, Backuply Team

Opeyemi Timothy 2023-06-27T07:17:00+00:00

When I sync for backups they don’t appear on the new site. Even when I create a path for the new website in google drive and copy the backup to it.

Backuply 2023-06-27T07:27:00+00:00

Hello, Would you please check if you have the info file where you have uploaded the file in Google Drive. The info file will have similar name to the backup just the extension will be .info. Regards, Backuply Team

Opeyemi Timothy 2023-06-27T07:44:00+00:00

Yes the info file is there. Could it be that migration to a different domain is not supported?

Backuply 2023-06-27T07:56:00+00:00

Hello, Syncing is independent of migration so it should work irrespective of if it’s migration or restoration. Will it be possible for you to create a ticket https://softaculous.deskuss.com/open.php?topicId=17 so we can look at the issue? Regards, Backuply Team

Opeyemi Timothy 2023-06-27T08:00:00+00:00

If you have tried reproducing the issue and it worked perfectly, please let me know. Then I will try it once more and if it doesn’t work I will open a ticket.

Backuply 2023-06-27T08:16:00+00:00

Hello, Yes, I have tried reproducing the issue and the sync is working without any issue for us. Regards, Backuply Team

Opeyemi Timothy 2023-06-27T14:53:00+00:00

Have you tried it in a multisite? Perhaps, it doesn’t work in a multisite.

Opeyemi Timothy 2023-06-27T15:09:00+00:00

I’m genuinely sorry for wasting your time, I never knew I specified a path for the origin website. So one must use the same path on the destination website. Thanks for your time.

Opeyemi Timothy 2023-06-27T16:15:00+00:00

But it got stucked, at this point. what could be the proble View post on imgur.com

Backuply 2023-06-28T07:11:00+00:00

Hello, Sorry for the inconvenience caused. From the screenshot, it looks like, some fatal error happened while restoring the database. I would suggest you check the error logs, that will help know why it exactly happened. Regards, Backuply Team