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Horrendous Business Practice

Stripe Payment Forms by WP Full Pay – Accept Credit Card Payments, Donations & Subscriptions · review · 2025-04-29T13:29:00+00:00

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highseverity
0.97relevance
1replies
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review · 1 stars
thorsolutions unresolved
The plugin owners first had this listed on Code Canyon, but they soon realised that they don’t want to sustain that business model, so stopped maintaining it. Then they forced us to either buy the license or use the free version. As the client is a Non-profit we didn’t want them to unnecessarily keep So basically your immoral and unethical way of operating is selling your plugin on codecanyon, then when you realise you want more revenue, you make it unavailable and broken, and release a free version which then breaks the stripe connection after a year as well because you change the way you connect to stripe to do a bigger cash grab by taking commission on every sale? And then basically blackmail the customer? This is a really really shitty move. My client is a Non Profit Organisation trying to do good for Nepal by raising funds and every penny counts and this changing policy without warning is horrible. We sincerely apologize for the inconvenience you’ve experienced. Our company recently acquired this plugin, and we have no intention of interrupting functionality for existing customers. We understand the importance of the plugin to your organization, and we are committed to providing the support you need. Please contact us on our website , and once we validate your purchase, we will ensure that you can continue using the plugin under the same terms as per your original acquisition. Thank you for your understanding, and we look forward to resolving this matter. Best regards,

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Stefan Cotitosu 2025-04-29T14:29:00+00:00

We sincerely apologize for the inconvenience you’ve experienced. Our company recently acquired this plugin, and we have no intention of interrupting functionality for existing customers. We understand the importance of the plugin to your organization, and we are committed to providing the support you need. Please contact us on our website , and once we validate your purchase, we will ensure that you can continue using the plugin under the same terms as per your original acquisition. Thank you for your understanding, and we look forward to resolving this matter. Best regards,