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Source evidence

Help please!

Animate It! · support · 2022-12-28T10:49:00+00:00

complaintsentiment
mediumseverity
0.92relevance
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Evidence linked to opportunitycommercial context

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Conversation

support
lotfreeman unresolved
After installing the shortcode in Gutenberg, the animation speed disappeared. Now it always shows at the same speed, even in the classic editor, no matter how you set the shortcode parameters, how to fix it? Hi lotfreeman, Thanks for using Animate It! Could you please share the link where have this issue. It looks like there might be a script that’s not letting all the other scripts load as well. The link will not give anything, you can give general advice on how to fix a strange bug? Is there any other way to change animation speed? Hi lotfreeman, In case you’re not able to share the link, it would be difficult to diagnose the issue. Please try this: Right click on the page, click Inspect. No go to Console to see if you get any errors (Red would be errors, yellow would be warnings) Copy the error here.

Comments

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eleopard 2022-12-28T11:41:00+00:00

Hi lotfreeman, Thanks for using Animate It! Could you please share the link where have this issue. It looks like there might be a script that’s not letting all the other scripts load as well.

lotfreeman 2022-12-28T23:30:00+00:00

The link will not give anything, you can give general advice on how to fix a strange bug? Is there any other way to change animation speed?

eleopard 2022-12-29T03:18:00+00:00

Hi lotfreeman, In case you’re not able to share the link, it would be difficult to diagnose the issue. Please try this: Right click on the page, click Inspect. No go to Console to see if you get any errors (Red would be errors, yellow would be warnings) Copy the error here.