WPIntell

Source evidence

HELP! I can't access my site!

Disable Site · support · 2015-10-28T13:08:00+00:00

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Conversation

support
alipowe unresolved
I enabled the plugin and then logged out to check to see if the splash page works. Which it does. When trying to log back in it won’t allow me to access the login panel. How do I access my site to disable the plugin? We have invested £££s in this website. Ali https://wordpress.org/plugins/disable-site/ I cant login either. Tried the /wp-admin and wp-login.php but neither worked. Please help. I have the same problem! I activated admin access and access with my IP address, but I can;t log in to do the maintenance on my site that i disabled it for. Please help! Can someone from wordpress PLEASE get back to me on this issue, there is no phone support and no forum has actually posted a viable response. I pay $ to host my site with wordpress and am getting no assistance. I had the same problem. Had to go through the FTP and delete the plugin manually. I started a separate thread last night on this problem, but am replying to this older post to see if anyone has found a solution yet. I installed the plugin recently to temporarily disable the home page while changing themes and doing other back-end maintenance. It worked very well for that purpose. The problem is, now that all the maintenance is done and I DISABLED and DELETED the plugin from WP, the splash screen comes up on the home page! I would like to try the manual deletion method suggested by @gregariousmgmt . But when I setup my ftp account and logged in, I was not able to locate and identify the file(s) in the plugins directory on the server that are associated with this plugin. This may be because I deleted the plugin already from the WP admin plugins menu. Nothing I have tried so far – to include clearing all caches on host server, in WP, and all browsers on devices – has fixed the problem. I STILL cannot access my home page URL even though the Disable Site plugin has been deactivated and uninstalled. I can access other pages using a direct link, and from there I can navigate the entire site from the menus with no problem. The ONLY page that will not load is the one most needed to run this business website: the HOME PAGE! It still shows the Disable Site splash screen. I hope I do not have to completely rebuild my website from scratch just to “work around” this problem, which I would describe as “the ghost” of the Disable Site plugin coming back to haunt my home page even after it has been deactivated and uninstalled.

Comments

5 shown
rmbailon 2016-01-11T17:45:00+00:00

I cant login either. Tried the /wp-admin and wp-login.php but neither worked. Please help.

interloperck 2016-07-13T22:42:00+00:00

I have the same problem! I activated admin access and access with my IP address, but I can;t log in to do the maintenance on my site that i disabled it for. Please help!

interloperck 2016-08-17T17:30:00+00:00

Can someone from wordpress PLEASE get back to me on this issue, there is no phone support and no forum has actually posted a viable response. I pay $ to host my site with wordpress and am getting no assistance.

gregariousmgmt 2016-11-18T19:47:00+00:00

I had the same problem. Had to go through the FTP and delete the plugin manually.

loosewigg 2017-02-15T19:21:00+00:00

I started a separate thread last night on this problem, but am replying to this older post to see if anyone has found a solution yet. I installed the plugin recently to temporarily disable the home page while changing themes and doing other back-end maintenance. It worked very well for that purpose. The problem is, now that all the maintenance is done and I DISABLED and DELETED the plugin from WP, the splash screen comes up on the home page! I would like to try the manual deletion method suggested by @gregariousmgmt . But when I setup my ftp account and logged in, I was not able to locate and identify the file(s) in the plugins directory on the server that are associated with this plugin. This may be because I deleted the plugin already from the WP admin plugins menu. Nothing I have tried so far – to include clearing all caches on host server, in WP, and all browsers on devices – has fixed the problem. I STILL cannot access my home page URL even though the Disable Site plugin has been deactivated and uninstalled. I can access other pages using a direct link, and from there I can navigate the entire site from the menus with no problem. The ONLY page that will not load is the one most needed to run this business website: the HOME PAGE! It still shows the Disable Site splash screen. I hope I do not have to completely rebuild my website from scratch just to “work around” this problem, which I would describe as “the ghost” of the Disable Site plugin coming back to haunt my home page even after it has been deactivated and uninstalled.