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supportI update the plugin and the “Happy Mouse Cursor” cause Fatal Erro public_html/wp-content/plugins/happy-elementor-addons/extensions/custom-mouse-cursor.php on line 112 I disable it and the site is working
Hi @mstudioil , Thank you for reaching out to us and bringing this issue to our attention. Based on the error details you’ve provided, the problem appears to be related to the “ Happy Mouse Cursor ” extension in the Happy Addons plugin. The error specifically points to line 112 in the custom-mouse-cursor.php file, which may contain incompatible code or missing dependencies. Please follow the steps to resolve: Confirm that your WordPress installation and Elementor versions are updated to the latest stable versions. The plugin might rely on features available only in recent updates. Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Four) and disable other plugins to see if there’s a conflict. If the issue persists, check the server’s error logs for additional details or share them with us to identify the root cause. Please try the suggestions above and let us know if the issue persists. For further assistance, please contact us through the website . Please note that we cannot investigate your issues in this forum. Your cooperation is greatly appreciated.
Thanks for the answer
Hi @mstudioil , Thanks for the update. If you find the fix or have anything to share regarding this issue, please let us know. Have a nice day,
I think it was Elementor that cause the problem, I update it first and after that the other Elementor related addon and no errors are shown
Hi @mstudioil , Thanks for the update. Glad to know that the issue is fixed for you. If you face this issue again, deactivate and reactivate all the plugins and clear your browser cache. It will fix the issue. Thanks and have a nice day. Best regards,
Thanks
Hi @mstudioil , Thank you for reaching out to us and bringing this issue to our attention. Based on the error details you’ve provided, the problem appears to be related to the “ Happy Mouse Cursor ” extension in the Happy Addons plugin. The error specifically points to line 112 in the custom-mouse-cursor.php file, which may contain incompatible code or missing dependencies. Please follow the steps to resolve: Confirm that your WordPress installation and Elementor versions are updated to the latest stable versions. The plugin might rely on features available only in recent updates. Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Four) and disable other plugins to see if there’s a conflict. If the issue persists, check the server’s error logs for additional details or share them with us to identify the root cause. Please try the suggestions above and let us know if the issue persists. For further assistance, please contact us through the website . Please note that we cannot investigate your issues in this forum. Your cooperation is greatly appreciated.
Thanks for the answer
Hi @mstudioil , Thanks for the update. If you find the fix or have anything to share regarding this issue, please let us know. Have a nice day,
I think it was Elementor that cause the problem, I update it first and after that the other Elementor related addon and no errors are shown
Hi @mstudioil , Thanks for the update. Glad to know that the issue is fixed for you. If you face this issue again, deactivate and reactivate all the plugins and clear your browser cache. It will fix the issue. Thanks and have a nice day. Best regards,
Thanks