guests with gmail alias address

Hi there, I was testing with a guest user with an alias like email+tag@gmail.com and it did not send the email automatically. I could send it manually. Is this a bug? Thanks Paul Hello @primetime2 , Thanks for contacting us. Could you please check if the email rule is being satisfied when a cart is abandoned? It would be greatly appreciated if you could provide us with a screenshot of the email rule and trigger settings. This will allow us to verify the configuration and ensure everything is set up correctly. Additionally, I wanted to inform you that we have conducted tests on the scenario mentioned using a guest user, and it’s working fine as expected. Looking forward to hearing from you. Hi there, the rule is: No. of items Greater than 1. The trigger is send email after 0 mins. Abandoned Cart Time Interval: 00:02 I have hard time trying to get it to trigger at all sometimes. Hello @primetime2 , Thank you for providing the details. Based on the configuration, the plugin will trigger an email if the abandoned cart contains more than 1 item. To address the issue on your site, I recommend reaching out to our support team with access to your staging site so that we can investigate further. Looking forward to hearing from you.