Conversation
review · 3 starsMy original review: — Really intuitive, up to date, intuitive and robust interface, both frontend and backend. One thing about the product that could really be improved is migration from another system. Migrated from Events Manager Pro. Over 1000 events. Migration was a bit of a hassle since it does require massaging a CSV export file into the correct format for import and you do loose some data in the process. Importing categories and tags: – recreate or import categories and tags into Eventin first – export categories and tags from Eventin so you have their Eventin ids – add those ids as comma separated lists to the corresponding CSV columns — My conclusion after a few weeks of real life production use: I cannot wholeheartedly recommend Eventin. Do have a look at all the missing or broken features in my reply below before you decide. This topic was modified 2 weeks, 3 days ago by macmaru . This topic was modified 19 hours, 7 minutes ago by macmaru . Reason: real life production use is fraught with problems
Hi @macmaru , It is so rewarding to hear that you’re enjoying the interface and finding the support team helpful! We put a lot of heart into making both the frontend and backend feel intuitive, so your kind words really mean a lot to us. Thank you so much for the detailed feedback regarding your migration from Events Manager. We are taking it on our roadmap so people can upvote the feature request for easily importing events from Event Manager to Eventin. Thanks again for the 5-star rating and for sharing your experience with the community! Best regards, M Mahbub
Ok guys, now for some real world usage problems (1000+ events) that need to be addressed beyond the ‘we try our best and work very hard’ (doesn’t everybody!). no way to ad VAT/tax to an event. This is highly problematic When people buy multiple tickets at once, they cannot download individual tickets because they get overwritten by the primary ticket events admin list columns are not sortable. What? Yes. This is very counterproductive when you have more than a few events (we have > 1000) since you have to refilter continuously. participant management is really convoluted. Yes, if you have a few events this is not an issue, but if you have many, you want to see at one glance which events are filling up and need additional staff, which are not high runners and could need additional marketing despite all your marketing bravado, actual customization of events and the events list overview is pretty problematic and only partially doable. events calender view is unworkably slow (again, with 1000+ events) and there’s no (UI) way to load only upcoming events in that view: add the ‘upcoming’ filter to the shortcode. migrating/importing events is a rough and partial job: you need to have the IDs of the categories and tags, but to have those you need to recreate them first, then export, then map. Doable, but why not name-match-create on import like for instance FluentCart does? Would save a ton of work. Importing images DOES NOT WORK AT ALL, despite the column ‘banner’ being present with simple urls in events exported CSV, when you add such column in a CSV to be imported it just gets ignored. Also no way to post-import add these to the database. Support is really flaky. Sometimes you get a reply. Mostly stating ‘we work hard and try our best’. I have not gotten a single reply that actually fixed a problem, besides about a misconfiguration on the Eventin side that disabled the license on my side… Don’t get all excited about the highly plugged AI features: that delivers rubbish content. Multilingual tickets? Forget it. and the list goes on. There’s plenty other smaller peculiarities that are impediments for real life use. Conclusion: Eventin looks very promising, but it’s definitely not prime time ready yet, so be very careful adopting Eventin when you actually want to use it for more than a few events.
Hi @macmaru Thank you for taking the time to share such detailed feedback. We truly appreciate real-world insights like yours, especially from high-volume usage with 1000+ events. Please don’t worry, we’re taking every single point you mentioned very seriously. Our team will thoroughly review each issue, test them from our side, and work on improvements accordingly. Many of the concerns you raised are valid scalability and workflow challenges, and feedback like this helps us improve Eventin for larger production use cases as well. We’ll investigate everything carefully and get back to you shortly with a proper response and update regarding the points you mentioned. Thank you again for your patience and for helping us improve the product.
Hi @macmaru , It is so rewarding to hear that you’re enjoying the interface and finding the support team helpful! We put a lot of heart into making both the frontend and backend feel intuitive, so your kind words really mean a lot to us. Thank you so much for the detailed feedback regarding your migration from Events Manager. We are taking it on our roadmap so people can upvote the feature request for easily importing events from Event Manager to Eventin. Thanks again for the 5-star rating and for sharing your experience with the community! Best regards, M Mahbub
Ok guys, now for some real world usage problems (1000+ events) that need to be addressed beyond the ‘we try our best and work very hard’ (doesn’t everybody!). no way to ad VAT/tax to an event. This is highly problematic When people buy multiple tickets at once, they cannot download individual tickets because they get overwritten by the primary ticket events admin list columns are not sortable. What? Yes. This is very counterproductive when you have more than a few events (we have > 1000) since you have to refilter continuously. participant management is really convoluted. Yes, if you have a few events this is not an issue, but if you have many, you want to see at one glance which events are filling up and need additional staff, which are not high runners and could need additional marketing despite all your marketing bravado, actual customization of events and the events list overview is pretty problematic and only partially doable. events calender view is unworkably slow (again, with 1000+ events) and there’s no (UI) way to load only upcoming events in that view: add the ‘upcoming’ filter to the shortcode. migrating/importing events is a rough and partial job: you need to have the IDs of the categories and tags, but to have those you need to recreate them first, then export, then map. Doable, but why not name-match-create on import like for instance FluentCart does? Would save a ton of work. Importing images DOES NOT WORK AT ALL, despite the column ‘banner’ being present with simple urls in events exported CSV, when you add such column in a CSV to be imported it just gets ignored. Also no way to post-import add these to the database. Support is really flaky. Sometimes you get a reply. Mostly stating ‘we work hard and try our best’. I have not gotten a single reply that actually fixed a problem, besides about a misconfiguration on the Eventin side that disabled the license on my side… Don’t get all excited about the highly plugged AI features: that delivers rubbish content. Multilingual tickets? Forget it. and the list goes on. There’s plenty other smaller peculiarities that are impediments for real life use. Conclusion: Eventin looks very promising, but it’s definitely not prime time ready yet, so be very careful adopting Eventin when you actually want to use it for more than a few events.
Hi @macmaru Thank you for taking the time to share such detailed feedback. We truly appreciate real-world insights like yours, especially from high-volume usage with 1000+ events. Please don’t worry, we’re taking every single point you mentioned very seriously. Our team will thoroughly review each issue, test them from our side, and work on improvements accordingly. Many of the concerns you raised are valid scalability and workflow challenges, and feedback like this helps us improve Eventin for larger production use cases as well. We’ll investigate everything carefully and get back to you shortly with a proper response and update regarding the points you mentioned. Thank you again for your patience and for helping us improve the product.