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Great for Klarna

Mollie Payments for WooCommerce · review · 2022-04-26T10:02:00+00:00

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highseverity
0.77relevance
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Conversation

review · 5 stars
Phil94 unresolved
I was using the “official” Klarna WooCommerce plugin for about two years because “Pay later” is a big thing in Germany. The problem was, that the official plugin never worked properly. Sometimes people weren’t asked for they birthday or phone number and nothing happened after they clicked on “pay”. So a lot of orders failed. Therefore I was looking for an alternative and found it here. This plugin works great. I use it for a month now and almost no order failed. And if they failed, it was not because of the plugin but due to Klarna’s fraud prevention, which is fine. Through Mollie I can now also see the reasons why the orders fail, which was not possible before. So if you are looking for a plugin to use Klarna (Pay now or Pay later), then I highly recommend this plugin. PS: It would be great if customers get a notice, why their order failed. Because currently customers can just choose another payment provider but don’t get an error at the checkout (just at Mollie). Otherwise I am happy with this plugin. This topic was modified 4 years, 1 month ago by Phil94 . Hello @phil94 , thank you for the kind words, we really appreciate it. Sorry that it took some time before our response. The idea you have for a customer notification sounds like a valid feature and I will discuss this with the team and possibly open a feature request for it. If you want to be involved in this process, you might want to open a ticket with our service desk with this request, so we can link the 2 easier together. You can open such request via these instruction . Thank you again for the review and please don’t hesitate to open a new thread or ticket if you run into any issues. Kind regards, Joost Hello @phil94 I have opened a feature request for the notification option and have linked this thread to it. If we get this implemented, you should get a notification via this thread once we release it. Thanks again for the input you have given us for this feature. Kind regards, Joost Hello @joostvandevijver , thank you! Would be great if that is implemented soon 🙂 Kind regards, Philipp

Comments

3 shown
Syde Joost 2022-06-02T12:33:00+00:00

Hello @phil94 , thank you for the kind words, we really appreciate it. Sorry that it took some time before our response. The idea you have for a customer notification sounds like a valid feature and I will discuss this with the team and possibly open a feature request for it. If you want to be involved in this process, you might want to open a ticket with our service desk with this request, so we can link the 2 easier together. You can open such request via these instruction . Thank you again for the review and please don’t hesitate to open a new thread or ticket if you run into any issues. Kind regards, Joost

Syde Joost 2022-06-06T09:16:00+00:00

Hello @phil94 I have opened a feature request for the notification option and have linked this thread to it. If we get this implemented, you should get a notification via this thread once we release it. Thanks again for the input you have given us for this feature. Kind regards, Joost

Phil94 2022-06-09T09:01:00+00:00

Hello @joostvandevijver , thank you! Would be great if that is implemented soon 🙂 Kind regards, Philipp