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Gravity Form Infusionsoft won’t add new form

Gravity Forms Keap Feed · support · 2021-11-09T20:04:00+00:00

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brandonames resolved
Using Infusionsoft plugin and when I go to Forms/Infusionsoft to add new form, I select a form and the wheel simply spins and locks. Have waited for 5 minutes with no movement. I have used it successfully many times. This is new. I just updated all plugins and purged all caches. ### Gravity Forms ### Version: 2.5.14 ✔ Upload folder: /home2/anicellb/public_html/wp-content/uploads/gravity_forms/ Upload folder permissions: Writable ✔ Output CSS: Yes Output HTML5: No No-Conflict Mode: Yes Currency: USD Background updates: Yes REST API v2: No Registration: Site registered ( cdf54726-f07b-45bd-b846-146b79a9aa0e ) ✔ ### Add-Ons ### User Registration: by Gravity Forms - 4.9 ✔ Gravity PDF: by Gravity PDF - 6.1.0 ✔ ### Database ### Database Version: 2.5.14 ✔ Your database is up-to-date. wp_talq_gf_form_view: ✔ wp_talq_gf_form_meta: ✔ wp_talq_gf_form: ✔ wp_talq_gf_form_revisions: ✔ wp_talq_gf_entry: ✔ wp_talq_gf_entry_meta: ✔ wp_talq_gf_entry_notes: ✔ wp_talq_gf_draft_submissions: ✔ wp_talq_gf_addon_feed: ✔ ### Translations ### Site Locale: en_US User (ID: 9999) Locale: en_US Gravity Forms: ### Gravity PDF - PHP ### WP Memory: 256MB allow_url_fopen: Yes Default Charset: UTF-8 Internal Encoding: UTF-8 ### Gravity PDF - Directories and Permissions ### PDF Working Directory: /home2/anicellb/public_html/wp-content/uploads/PDF_EXTENDED_TEMPLATES/ PDF Working Directory URL: https://anicellbiotech.com/wp-content/uploads/PDF_EXTENDED_TEMPLATES/ Font Folder location: /home2/anicellb/public_html/wp-content/uploads/PDF_EXTENDED_TEMPLATES/fonts/ Temporary Folder location: /home2/anicellb/public_html/wp-content/uploads/PDF_EXTENDED_TEMPLATES/tmp/ Temporary Folder permissions: Writable Temporary Folder protected: Yes mPDF Temporary location: /home2/anicellb/public_html/wp-content/uploads/PDF_EXTENDED_TEMPLATES/tmp/mpdf ### Gravity PDF - Global Settings ### PDF Entry List Action: View Background Processing: No Debug Mode: No ### Gravity PDF - Security Settings ### User Restrictions: gravityforms_view_entries Logged Out Timeout: 20 minutes(s) ### WordPress ### Home URL: https://anicellbiotech.com Site URL: https://anicellbiotech.com REST API Base URL: https://anicellbiotech.com/wp-json/ WordPress Version: 5.8.1 ✔ WordPress Multisite: No WordPress Memory Limit: 40M WordPress Debug Mode: No WordPress Debug Log: Yes WordPress Script Debug Mode: No WordPress Cron: Yes WordPress Alternate Cron: No Background tasks: No ✘ cURL error 28: Operation timed out after 2002 milliseconds with 0 bytes received ### Active Theme ### Divi: by Elegant Themes (http://www.elegantthemes.com) - 4.13.0 ✔ ### Active Plugins ### Accordion Shortcodes: by Phil Buchanan - 2.4.2 ✔ Bop Search Box Item Type For Nav Menus: by The Bop - 1.6.0 ✔ BT Comments: by biztechc - 7.0.0 ✔ Categories Images: by Muhammad El Zahlan - 3.0.1 ✔ Classic Editor: by WordPress Contributors - 1.6.2 ✔ Custom Product Tabs for WooCommerce: by YIKES, Inc. - 1.7.7 ✔ Data Tables Generator by Supsystic: by supsystic.com - 1.10.12 ✔ Discussion Board: by WP Discussion Board - 2.4.2 ✔ Discussion Board Pro: by Catapult Themes - 1.8.2 ✔ Display PHP Version: by David Gwyer - 1.7 ✔ Divi Builder: by Elegant Themes - 2.0.22 ✔ Download Attachments: by dFactory - 1.2.24 ✔ Enable Media Replace: by ShortPixel - 3.6.2 ✔ Events Manager: by Marcus Sykes - 5.12.1 ✔ Facebook for WordPress: by Facebook - 3.0.6 ✔ Footer Text: by Shea Bunge - 2.0.3 ✔ Google Analytics Dashboard for WP (GADWP): by ExactMetrics - 7.2.1 ✔ Google Analytics for WordPress by MonsterInsights: by MonsterInsights - 8.2.0 ✔ Gravity Forms Infusionsoft Add-On: by Katz Web Services, Inc. - 1.5.12 ✔ Groups: by itthinx - 2.15.0 ✔ Groups File Access: by itthinx - 1.9.0 ✔ Icegram - Popups, Optins, CTAs & lot more...: by icegram - 2.0.4 ✔ InfusedWoo Pro: by Mark Joseph - 3.17.1 ✔ Infusionsoft Landing Pages: by Infusionsoft & David Bullock - 1.3 ✔ Insert Headers and Footers: by WPBeginner - 1.6.0 ✔ Manage Notification E-mails: by Virgial Berveling - 1.8.0 ✔ Master Slider: by averta - 3.7.10 ✔ PHP Compatibility Checker: by WP Engine - 1.5.2 ✔ Really Simple SSL: by Really Simple Plugins - 5.1.3 ✔ Shareaholic - Grow and Engage Your Audience: by Shareaholic - 9.7.1 ✔ Smush: by WPMU DEV - 3.9.2 ✔ State and Zip Field Modifier (works only with Gravity Forms): by Marty Martin - 1.1 ✔ Stop Spam Comments: by Pino Ceniccola - 0.2.1.2 ✔ Titan Anti-spam & Security: by CreativeMotion - 7.2.8 ✔ UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson - 2.16.63.25 ✔ W3 Total Cache: by BoldGrid - 2.1.9 ✔ WC Fields Factory: by Saravana Kumar K - 3.0.3 ✔ WooCommerce: by Automattic - 5.9.0 ✔ WooCommerce Admin: by WooCommerce - 2.8.0 ✔ WooCommerce Blocks: by Automattic - 6.2.0 ✔ WooCommerce Breadcrumbs: by Anthony Hortin - 1.0.8 ✔ WooCommerce Colors: by WooThemes - 1.0.7 ✔ WooCommerce Continue Shopping: by HappyKite - 1.4.3 ✔ WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge - 3.10.2 ✔ WooCommerce Elavon Converge Gateway: by SkyVerge - 2.11.4 ✔ WooCommerce Min/Max Quantities: by WooCommerce - 2.4.24 ✔ WooCommerce Product Bundles: by SomewhereWarm - 6.12.6 ✔ Woo Login Redirect: by WP Doctor - 2.2.4 ✔ Woo Stickers by Webline: by Weblineindia - 1.1.5 ✔ WP-Optimize - Clean, Compress, Cache: by David Anderson, Ruhani Rabin, Team Updraft - 3.1.12 ✔ WP Store Locator: by Tijmen Smit - 2.2.234 ✔ WP Store Locator - CSV Manager: by Tijmen Smit - 1.2.11 ✔ WP Store Locator - Location Directory: by Tijmen Smit - 1.0.0 ✔ Yext Pages: by Yext Engineering - 1.1.2 ✔ Yoast Duplicate Post: by Enrico Battocchi & Team Yoast - 4.1.2 ✔ Yoast SEO: by Team Yoast - 17.5 ✔ ### Web Server ### Software: Apache Port: 443 Document Root: /home2/anicellb/public_html ### PHP ### Version: 7.3.32 ✔ Memory Limit: 256M Maximum Execution Time: 30 Maximum File Upload Size: 512M Maximum File Uploads: 20 Maximum Post Size: 516M Maximum Input Variables: 1000 cURL Enabled: Yes (version 7.79.1) OpenSSL: OpenSSL 1.1.1l 24 Aug 2021 (269488335) Mcrypt Enabled: No Mbstring Enabled: Yes Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, SimpleXML, soap, sockets, sqlite3, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, wddx, xmlreader, xmlrpc, imagick, SourceGuardian, ionCube Loader ### Database Server ### Database Management System: MySQL Version: 5.7.23 ✔ Database Character Set: latin1 Database Collation: latin1_swedish_ci ### Date and Time ### WordPress (Local) Timezone: America/Phoenix MySQL (UTC): 2021-11-09 20:08:42 MySQL (Local): November 9, 2021 at 1:08 pm PHP (UTC): 2021-11-09 20:08:42 PHP (Local): November 9, 2021 at 1:08 pm This topic was modified 4 years, 6 months ago by brandonames . This topic was modified 4 years, 6 months ago by brandonames . Hi Brandon, According to the system log, thank you!, you’re using another WordPress -> Infusionsoft plugin: Gravity Forms Infusionsoft Add-On: by Katz Web Services, Inc. Interestingly, I no longer see this plugin at WordPress.org, otherwise I’d supply a link… Do you know if it has been discontinued or EOL? It’s been discontinued if it’s not in the registry. AFAIK, most WordPress plugins don’t EOL, if I understand the maintenance notice you’re looking for. In this case, it looks like EOL == discontinued. Last I knew, it was still Somewhere Out There. While answering your question, I found it’s been withdrawn from the WordPress registry. As far as debugging the issue, setting WP_DEBUG to TRUE in wp-config.php is where I’d start. Thanks for letting me know. Will your plugin work while the existing plugin is there to give me time to roll over my existing forms? Also, will your plugin do conditional tagging? > Will your plugin work while the existing plugin is there to give me time to roll over my existing forms? Probably. As in all things free as in beer: YMMV > will your plugin do conditional tagging? No

Comments

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Systasis Computer Systems 2021-11-09T20:23:00+00:00

Hi Brandon, According to the system log, thank you!, you’re using another WordPress -> Infusionsoft plugin: Gravity Forms Infusionsoft Add-On: by Katz Web Services, Inc. Interestingly, I no longer see this plugin at WordPress.org, otherwise I’d supply a link…

brandonames 2021-11-09T20:44:00+00:00

Do you know if it has been discontinued or EOL?

Systasis Computer Systems 2021-11-09T20:54:00+00:00

It’s been discontinued if it’s not in the registry. AFAIK, most WordPress plugins don’t EOL, if I understand the maintenance notice you’re looking for. In this case, it looks like EOL == discontinued. Last I knew, it was still Somewhere Out There. While answering your question, I found it’s been withdrawn from the WordPress registry. As far as debugging the issue, setting WP_DEBUG to TRUE in wp-config.php is where I’d start.

brandonames 2021-11-09T21:09:00+00:00

Thanks for letting me know. Will your plugin work while the existing plugin is there to give me time to roll over my existing forms? Also, will your plugin do conditional tagging?

Systasis Computer Systems 2021-11-09T21:18:00+00:00

> Will your plugin work while the existing plugin is there to give me time to roll over my existing forms? Probably. As in all things free as in beer: YMMV > will your plugin do conditional tagging? No