Source evidence

Google stating [role]s are not contained by their parent element

Ultimate FAQ Accordion Plugin · support · 2025-02-25T12:06:00+00:00

Ultimate FAQ Accordion Plugin plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

2replies

Evidence linked to opportunitycommercial context

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Conversation

support

webbyfoot resolved

Google PageSpeed Insights Accessibility is saying: [role]s are not contained by their parent element (for the questions elements) and [aria-*] attributes do not have valid values (for the answers) Is an update due to sort this out? Thanks The page I need help with: [ log in to see the link] Hi webbyfoot, It looks like you’re using a different plugin to display FAQs on your WordPress site. Here is a reference to your website’s FAQ HTML: https://ibb.co/5g85Z8Gs Our FAQs plugin does not produce these errors in the Lighthouse report. You can verify this on your end using our demo page: https://www.etoilewebdesign.com/ultimate-faq-demo/ I’m so sorry! It’s not my site and I saw that they had your plugin installed, but this is possibly a theme function. Thank you for your prompt reply 🙂

Commercial Context

Opportunity

support triage and conversation operations

Faq support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Google stating [role]s are not contained by their parent element: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence quote: Google stating [role]s are not contained by their parent element Google PageSpeed Insights Accessibility is saying: [role]s are not contained by their parent element (for the questions elements) and [aria-*] attributes do not have valid values (for the answers) Is an update due to sort this out?

Affected feature: accessibility

bugs compatibility performance support

Plugin

API

Ultimate FAQ Accordion Plugin

30.0K active installs · 2.3M downloads · rating 92.0

accordion faq faq block faqs woocommerce faq

Comments

2 shown

jaysupport 2025-02-26T21:28:00+00:00

Hi webbyfoot, It looks like you’re using a different plugin to display FAQs on your WordPress site. Here is a reference to your website’s FAQ HTML: https://ibb.co/5g85Z8Gs Our FAQs plugin does not produce these errors in the Lighthouse report. You can verify this on your end using our demo page: https://www.etoilewebdesign.com/ultimate-faq-demo/

webbyfoot 2025-02-27T10:15:00+00:00

I’m so sorry! It’s not my site and I saw that they had your plugin installed, but this is possibly a theme function. Thank you for your prompt reply 🙂