Conversation
supportWhen submitting the form it gives error. The ‘cardNumber’ element is invalid – The value XX is invalid according to its datatype ‘String’ – The actual length is less than the MinLength value. I tried to change the id, key to sandbox too but same issue. The page I need help with: [ log in to see the link]
Hello @jitin880426 Thank you for reaching out. It’s already functional; kindly verify the of the video link. Video Link: https://tinyurl.com/ymofy3bf It appears that the error message is related to the usage of the API key within the Authorize.net Integration. Could you please verify if the payment field on the form is correctly linked with the appropriate API login ID and transaction key? You can refer to this guide for detailed instructions on how to obtain your API login ID and transaction key from Authorize.net: https://support.authorize.net/s/article/How-do-I-obtain-my-API-Login-ID-and-Transaction-Key If you are certain that you have entered the correct login ID and transaction key, consider removing the payment integration from your form and then re-adding it. After reintegration, ensure that you input your login ID and transaction key for Authorize.net once more. Please keep us updated on the results. If you have any questions or need further assistance, please feel free to ask—I’m here to help. Thank you, ZealousWeb
Hello @jitin880426 Everything is going well here. If you have any questions, please don’t hesitate to ask—I’m here to assist. Thank you, ZealousWeb
Hello I used details provided by client and also made sandbox account for testing but got same error in both cases. I may be switching to Gravity forms as it was also storing the data of the credit card, which I think should be private.
Hello @jitin880426 I Understand, but it’s worth noting that this plugin has worked for other users. Contact Form Code : <label>Your Name (Required)</label> [text firstname] <label>Last Name (Required)</label> [text lastname] <label>Your Email (Required)</label> [email your-email] <label>Payment Amount (Required)</label> [number* price "2"] [authorize* authorize-163 "Make Payment"] [submit id:199 class:submit "Submit"] If you have any questions or encounter any issues, please feel free to ask for assistance, and I’ll be here to help. Thank you, ZealousWeb
Hello @jitin880426 Thank you for reaching out. It’s already functional; kindly verify the of the video link. Video Link: https://tinyurl.com/ymofy3bf It appears that the error message is related to the usage of the API key within the Authorize.net Integration. Could you please verify if the payment field on the form is correctly linked with the appropriate API login ID and transaction key? You can refer to this guide for detailed instructions on how to obtain your API login ID and transaction key from Authorize.net: https://support.authorize.net/s/article/How-do-I-obtain-my-API-Login-ID-and-Transaction-Key If you are certain that you have entered the correct login ID and transaction key, consider removing the payment integration from your form and then re-adding it. After reintegration, ensure that you input your login ID and transaction key for Authorize.net once more. Please keep us updated on the results. If you have any questions or need further assistance, please feel free to ask—I’m here to help. Thank you, ZealousWeb
Hello @jitin880426 Everything is going well here. If you have any questions, please don’t hesitate to ask—I’m here to assist. Thank you, ZealousWeb
Hello I used details provided by client and also made sandbox account for testing but got same error in both cases. I may be switching to Gravity forms as it was also storing the data of the credit card, which I think should be private.
Hello @jitin880426 I Understand, but it’s worth noting that this plugin has worked for other users. Contact Form Code : <label>Your Name (Required)</label> [text firstname] <label>Last Name (Required)</label> [text lastname] <label>Your Email (Required)</label> [email your-email] <label>Payment Amount (Required)</label> [number* price "2"] [authorize* authorize-163 "Make Payment"] [submit id:199 class:submit "Submit"] If you have any questions or encounter any issues, please feel free to ask for assistance, and I’ll be here to help. Thank you, ZealousWeb