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Getting an Mesmerize error when I enable Theme Switcha plugin

Mesmerize Companion · support · 2022-03-15T04:44:00+00:00

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reeper6868 unresolved
Hi, I have moved my site locally to test Theme Switcha plugin. When I actually enable this plugin I received the error below: `Fatal error: Uncaught Error: Call to undefined function mesmerize_is_inner() in \wp-content\plugins\mesmerize-companion\theme-data\mesmerize\options\overlap.php on line 77 Call stack: Mesmerize\Companion::{closure}() wp-includes/class-wp-hook.php:307 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:331 WP_Hook::do_action() wp-includes/plugin.php:474 do_action() wp-includes/general-template.php:3042 wp_head() wp-includes/template-canvas.php:17 include() wp-includes/template-loader.php:106 require_once() wp-blog-header.php:19 require() index.php:17 Currently running child theme of Highlight Pro (our license has ended). I have actually contacted Theme Switcha plugin support regarding this issue and they stated to contact Mesmerize Companion plugin support instead. Here is link to the original message: Theme switcha error Please advise. Thanks This topic was modified 4 years, 2 months ago by reeper6868 . Hello, For support for pro version please contact the author at support@extendthemes.com or using the site contact form http://extendthemes.com/mesmerize/#support Hi, My license for pro has already ended am I still able to send support tickets to the above emails? thanks Hello, Yes, even if your license is expired, you can get in touch with us either by sending us an email at support@extendthemes.com or using the site contact form http://extendthemes.com/mesmerize/#support

Comments

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cristianbarbu 2022-03-15T08:50:00+00:00

Hello, For support for pro version please contact the author at support@extendthemes.com or using the site contact form http://extendthemes.com/mesmerize/#support

reeper6868 2022-03-16T05:02:00+00:00

Hi, My license for pro has already ended am I still able to send support tickets to the above emails? thanks

cristianbarbu 2022-03-16T09:09:00+00:00

Hello, Yes, even if your license is expired, you can get in touch with us either by sending us an email at support@extendthemes.com or using the site contact form http://extendthemes.com/mesmerize/#support