Source evidence

Full Background Image Doesn't Display

Simple Full Screen Background Image · support · 2016-07-19T21:39:00+00:00

Simple Full Screen Background Image plugin evidence original source source API

complaintsentiment

mediumseverity

0.86relevance

2replies

Evidence linked to opportunitycommercial context

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Conversation

support

pmoorepromo unresolved

Hi there. I installed this plugin to use with the “Mantle” theme. I uploaded an image that is 1707 x 2500. The plugin only displays the upper left hand part of the photo instead of the full photo. Even at smaller resolutions (I tried 25% of the picture size), it still only displays the upper left hand portion. Do you have any suggestions for getting the full image to display? Thanks for all of your help! http://www.openmindednessandotherlies.com/ https://wordpress.org/plugins/simple-full-screen-background-image/ Could you show me a screenshot of what you see? I see the entire image on the background. Here’s a screenshot to show the “full image” that is captured, although it’s zoomed out so the text is very small. http://www.openmindednessandotherlies.com/wp-content/uploads/2016/07/screenshot-1.jpg And here is a screenshot that shows the image against the usual size that I would view the website. http://www.openmindednessandotherlies.com/wp-content/uploads/2016/07/Screenshot-2.jpg Thanks so much for your help!

Commercial Context

Opportunity

content publishing operations

Image publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check image publishing, media, metadata, and editorial handoffs before content goes live

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Full Background Image Doesn't Display: users show compatibility, support, setup pain that may indicate a product gap.

Evidence quote: I installed this plugin to use with the “Mantle” theme.

Affected feature: compatibility

compatibility support setup easy

Plugin

API

Simple Full Screen Background Image

10.0K active installs · 435.9K downloads · rating 88.0

background background image full screen fullscreen image

Comments

2 shown

Pippin Williamson 2016-07-20T16:54:00+00:00

Could you show me a screenshot of what you see? I see the entire image on the background.

pmoorepromo 2016-07-20T17:54:00+00:00

Here’s a screenshot to show the “full image” that is captured, although it’s zoomed out so the text is very small. http://www.openmindednessandotherlies.com/wp-content/uploads/2016/07/screenshot-1.jpg And here is a screenshot that shows the image against the usual size that I would view the website. http://www.openmindednessandotherlies.com/wp-content/uploads/2016/07/Screenshot-2.jpg Thanks so much for your help!