Conversation
supportHi there, We’re using your plugin on one of our sites but notice an issue. The form submission is immediately triggered upon clicking the ‘send’ button. This causes the fields to be send to the admin. However if someone would cancel the payment or runs into an error the payment is incomplete. Can this issue be bypassed by a setting? With kind regards! The page I need help with: [ log in to see the link]
Hi @steinbc , Thanks for using the plugin and posting. The issue here is that the submission is triggered separate from the mollie form action we made. To bypass this we would need to record the submission ourselfs. We could copy the code and then you would have a switch “use submissions” that would activate it. Then it will redirect the user to a static page in the plugin that create’s the submission and then afterwards redirects to the thank you page you set. What do you think of this? How would you see it work? Then we can make this a feature request issue. Thanks, Dieter
Hi @steinbc , Thanks for using the plugin and posting. The issue here is that the submission is triggered separate from the mollie form action we made. To bypass this we would need to record the submission ourselfs. We could copy the code and then you would have a switch “use submissions” that would activate it. Then it will redirect the user to a static page in the plugin that create’s the submission and then afterwards redirects to the thank you page you set. What do you think of this? How would you see it work? Then we can make this a feature request issue. Thanks, Dieter